this post was submitted on 17 Nov 2023
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Intel

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It's been 3 months since I have my new pc :

Intel Core i5-12400F 6 Cores, 2,5GHz

16GB of RAM

Geforce RTX 3060

The thing is, everything I do on my computer is so slow ! I freeze and crash everytime I switch between my different programs, everytime I try to launch a game, everytime I make something on my computer!

More than that, when I look at the task manager with steam, browser and discord open the cpu use doesn't even reach 20%!

Everytime I launch a game that use a lot of ram and cpu I make sure to close my browser and every other useless programs but nothing helps!

Please tell me someone have a solution cause I feel like using a janky computer while it's completely new.

The first one is my browser

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[–] [email protected] 1 points 11 months ago

Probably going to take you a long time to back up all that porn on the HDD @ 180 mo/s…

[–] [email protected] 1 points 11 months ago

You don't have "really good hardware". It's mid at best. However, what you are experiencing is not normal and most likely your PC is infected with a crypto miner.

You will have to format your PC and reinstall Windows.

[–] [email protected] 1 points 11 months ago (1 children)

Make sure your os is on ssd and reinstall clean windows. 99% fix

[–] [email protected] 1 points 11 months ago (1 children)

I'm using HDD and I think it may be the problem actually...

[–] [email protected] 1 points 11 months ago

There is Macrium and TeraCopy, in case you need a clone and move files.

[–] [email protected] 1 points 11 months ago (3 children)

Disk info? I hope you have windows installed on a SSD. IMO in this day and age, I do not see the reason to use HDDs in anything other then a NAS. Hell, I do not even use SATA SSDs in my builds any more.

[–] [email protected] 1 points 11 months ago

HDDs good for large storage especially if your on a budget (much cheaper at 4tb+). And SATA ssds are good if you don't have more nvme slots.

[–] [email protected] 1 points 11 months ago (4 children)

I'm on HDD but as rsta223 said SSD is so expensive

[–] [email protected] 1 points 11 months ago

there is your problem. SSD prices are at the cheapest right now.

[–] [email protected] 1 points 11 months ago

Get SSD/nvme They are now priced cheap, especially now on black Friday is fine deals too. Don't need to be 4tb! Just 1 or 2 is fine (often 2tb are the same prices as 1tb or just a few buck difference)

HDD turns on like 5min, not to mention if the WIN decidyto do some background stuff.. pc becomes unusable for all that time and nothing will help, you will just sit and wait half an hour till it does stuff! So yeah - get an upgrade and save your time ^^

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[–] [email protected] 1 points 11 months ago (1 children)

NAS doesn’t even make sense, since you only get it if you have the money. And I bet that you can pay like 10% more for SSDs

[–] [email protected] 1 points 11 months ago

Truthfully, I would like to convert my NAS to SSDs as well.

[–] [email protected] 1 points 11 months ago (1 children)

Few things to consider:

Slow drives, mostly HDDs, can hugely impact performance (but should not be causing crashes)

Task manager is not a great way to view utilization but it can do the trick most of the time. The important thing to realize is that the 20% metric refers to the all of the cores. If one core is running at 100% but the rest are sitting at 0 you're going to see a low utilization even though that one core/thread. At the Performance > CPU screen change the graph to 'logical processors' rather than 'overall utilization' as it will give you a more accurate picture of what's going on.

There's a chance that you have a hardware problem, but these issues (when as bad as you've described) usually justify a fresh install of Windows.

[–] [email protected] 1 points 11 months ago (2 children)

I changed the graph and I see every core being used pretty much equally which I think is right.

I installed HWInfo but I'm not really sure where to look at ? Since everyting is green I assume it's alright ?

I should consider re installing as you said...

To be more precise about my crashes is for exemple when I launch a stream on discord every tabs open goes "not responding" and I have to wait several minutes to get everyting fixed. It happens with a lot of others actions too.

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[–] [email protected] 1 points 11 months ago (1 children)

Yeah general computing shouldn't be an issue for you. Is this a fresh install of windows? That can do wonders for problems like this, if it hasn't been done in a while. Otherwise, ssd issue perhaps, you can use crystaldiskinfo to check drive health. Or, a temperature problem somewhere, are you monitoring temperature? I use hwmonitor. There's also hwinfo which is what most people would recommend.

[–] [email protected] 1 points 11 months ago

I tried hwinfo and everyting was green. The thing is I'm on SSD.

I freshly installed windows and I'm considering re installing it...

[–] [email protected] 1 points 11 months ago

Is your operating system on a ssd? System updates and drivers current? Have you checked the CPU socket for bent/missing pins? As a last resort try a fresh install of windows.

[–] [email protected] 1 points 11 months ago (1 children)

CPU temps? Could be throttling from cooler issues - sticker, not seated correctly etc or case does not have enough flow.

SSD/HDD? If your running Windows or your games off a HDD that would be your issues.

[–] [email protected] 1 points 11 months ago (6 children)

I had my pc built by LDLC (french company)they are really professionnal and are well known I don't think it would be the issue

I run Windows on HDD and have Linux on SSD but SSD with a lot of space is so expensive ! The thing is everybody in the comments are talking about SSD and it's making me nervous gif

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[–] [email protected] 1 points 11 months ago (1 children)

What's your RAM? Maybe it's too much for your memory controller to handle.

[–] [email protected] 1 points 11 months ago (2 children)

I have x2 G.Skill Aegis 8 Go (1 x 8 Go) DDR4 3200 MHz CL16

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[–] [email protected] 1 points 11 months ago (1 children)

Which antivirus did you use?

[–] [email protected] 1 points 11 months ago

I don't have any it takes computer performance

[–] [email protected] 1 points 11 months ago

Your windows is probably installed on an old spinning disc. Throw that ancient crap away, get SSD

[–] [email protected] 1 points 11 months ago (1 children)

Honestly, the first thing that popped into my head was a RAM issue. Are you running any type of OC on your RAM, DIMMs in the correct slots, using memory from your MoBo qualified vendor list, or mixing RAM? Could be a few different things, but this could definately cause this and would be the first thing I'd look at.

[–] [email protected] 1 points 11 months ago (1 children)

I don't understand a word of what you said ;'(

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[–] [email protected] 1 points 11 months ago (1 children)

I bet you have an SSD with no DRAM cache, they are literally worse for multitasking than a traditional HDD.

[–] [email protected] 1 points 11 months ago (1 children)

I don't have SSD I'm using HDD Seagate BarraCuda 4 To (ST4000DM004)

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[–] [email protected] 1 points 11 months ago (1 children)

This is my pc specs: Motherboard: Asus B660 TUF Plus Gaming Wi-Fi & Bluetooth Processor: Intel Core i5-12400F Cooler: ID Cooling SE224XT - Black Graphics Card: Galax RTX 3070 Ti 8 GB Storage: Samsung Evo 970 Plus 1 TB NVMe SSD Storage: Seagate Barracuda 1 TB HDD Ram: Corsair Vengeance LPX 16 GB 3600 MHz - Black Power Supply: Seasonic Focus GX 750 W 80+ Gold Case: Bequiet Pure Base 500 DX - White Operating System: Windows 10 Home 64-Bit Monitor: Asus 24" VP249QGR 144Hz

[–] [email protected] 1 points 11 months ago

Motherboard: MSI PRO B660M-A WIFI DDR4 (MS-7D43)

Processor: Intel Core i5-12400F

Cooler: Fox Spirit Cold Snap VT120 A-RGB V2

Graphics Card: KFA2 GeForce RTX 3060 8GB (1-Click OC) LHR

Storage: Seagate BarraCuda 4 To (ST4000DM004) (I have an SSD but for linux)

Ram: x2 G.Skill Aegis 8 Go (1 x 8 Go) DDR4 3200 MHz CL16

Power Supply: can't find it x')

Case: be quiet! Pure Base 500 (Black)

Operating System: Windows 10 Pro

Monitor: 1920x1080 ASUS 60Hz (don't bother about 60Hz )

Pretty sure the issue doesn't come from the hardware but more like the software

[–] [email protected] 1 points 11 months ago (1 children)

OP needs to reply if he wants help

[–] [email protected] 1 points 11 months ago

I'm in France just woke up sorry

[–] [email protected] 1 points 11 months ago

did you disable your paging file?

[–] [email protected] 1 points 11 months ago (1 children)

What power supply are you running if faulty can cause all kinds of issues . Same with over heating and full HD/SSD.

[–] [email protected] 1 points 11 months ago

I have this one Textorm TX650M+ V2

[–] [email protected] 1 points 11 months ago

Enable XMP? Ram in slots 2&4?

[–] [email protected] 1 points 11 months ago (1 children)

Looks like either a DRAMless dirt cheap SSD or a HDD hence low cpu and 9% disk but actually constant small IO ops

Or virus, but no network usage so I doubt it

Then again the PC is not high spec

[–] [email protected] 1 points 11 months ago

I have HDD Seagate BarraCuda 4 To (ST4000DM004)

Almost sure I don't have any virus

What's high spec ?

[–] [email protected] 1 points 11 months ago (1 children)

Are you getting BSOD (Blue Screen)? If so, you can check the crash file and analyze it to find exactly what is crashing.

Upon restart you may also look at the Event Viewer. Look in the critical events section.

If no blue screen or windows has recovered from a serious error message after reboot, and no critical events, may try some troubleshooting.

Might try the usual tests:

Run Windows Disk Check and set to fix and run at startup from the admin command line CMD:
chkdsk /f /r

run the built in 'Windows Memory Diagnostic' on reboot:
http://hs.windows.microsoft.com/hhweb/content/m-en-us/p-6.2/id-4edd5f80-def2-4d32-965c-116d49fb9872/

Run system file checker at the admin command prompt CMD:
sfc /scannow

--For blue screens:

If you are getting blue screens, may need to analyze the crash file. I recommend setting the dmp file to a quick memory dmp first and re-create the crash. This way the file won't be a large file the size of running ram.

To verify your current dmp file config:

Start > Run > type in

SystemPropertiesAdvanced

Select settings under Startup and recovery

verify System Failure has both options checked.

Verify the drop down is set to Small Memory Dump. This option will create the crash file with processes and other blue screen data.

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/small-memory-dump

Verify the directory for the crash file.

----------------

To read the crash file after the Blue Screen:

Install:

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/

Download WinDbg

Install the WinDbg

Run WinDbg

Click File Top Left

In the list, select 'Open dump file'

The default location is in c:\Windows\ or %SystemRoot%\

select the minidump file to open it

once it loads, it make take a minute,

in the center area of the debugger, there is a place to type in commands

enter the command type in:

!analyze -v

Examine the dump file

when the report finishes, look in the list and sections for crash error specifics. There may be an application, or other information that will tell you what exactly crashed.

For example, I had an issue where a gigabyte control center, installed a cloud application, and was listed in the analysis. This helped me isolated the issue and it helped me to remove that specific application.

[–] [email protected] 1 points 11 months ago

I'm actually not getting blue screens.

It's all about my tabs going "not responding" and I can't click anywhere before it comes back to normal

[–] [email protected] 1 points 11 months ago

Have you checked your power plan settings in windows? Your cpu usage is not reaching above 20% , your power plan settings might be causing the issue.

[–] [email protected] 1 points 11 months ago

Probably high temps

[–] [email protected] 1 points 11 months ago (1 children)

Thanks for your concern about my issues I didn't think I would have so much help !

I have to give more precise things about my computer since I saw how everybody talked about SSD :

I have HDD Seagate BarraCuda 4 To (ST4000DM004)

My pc got built by LDLC (french company) it's well known and has always been really professionnal so I don't think the issue would be the build process.

I make everything possible to have my computer maximized by not using anti virus or any program that may cause trouble.

The thing with my crashes is for example:

When I launch a stream on discord every tabs goes "not responding" and I have to wait several minutes to get it fixed

It happens as well when I launch a game or any programs.

Maybe I'm overreacting to these but I feel like it shouldn't since this computer cost me 1000€ and it's 3 months old

Sorry if I'm not responding to you quickly I'm in France and just woke up

[–] [email protected] 1 points 11 months ago (1 children)

When I launch a stream on discord every tabs goes "not responding" and I have to wait several minutes to get it fixed

It happens as well when I launch a game or any programs.

Yeah that's your PC waiting for the HDD to spin up and send the data

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[–] [email protected] 1 points 11 months ago

Run latencymon. See if that gives you more insight

[–] [email protected] 1 points 11 months ago

I guess you didn’t take off the plastic protector when installing cpu cooler, every time when something started, the cpu will over heat and crash

[–] [email protected] 1 points 11 months ago

Stopping /disabling some services in Windows will give you better performance search the net to find which services can be disabled/stopped safely

This can be done via the following ways gpedit services.msc net command sc command task manager registry editor

Note: Make sure you search which one can be disabled safely once these services have been disabled. You will need to reboot your system

Disabling real-time protection can improve your pc performance

[–] [email protected] 1 points 11 months ago

it sounds like you run a new build with a spinning hard drive.
don't do this... get an SSD.
hard drives are great for STORING data not for running operating systems.
technically they used to run on HDD in the past but now a days you really need a sata SSD to provide any kind of speed or snappiness.

[–] [email protected] 1 points 11 months ago

Thermals is most likely the issue

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