this post was submitted on 17 Nov 2023
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Intel

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It's been 3 months since I have my new pc :

Intel Core i5-12400F 6 Cores, 2,5GHz

16GB of RAM

Geforce RTX 3060

The thing is, everything I do on my computer is so slow ! I freeze and crash everytime I switch between my different programs, everytime I try to launch a game, everytime I make something on my computer!

More than that, when I look at the task manager with steam, browser and discord open the cpu use doesn't even reach 20%!

Everytime I launch a game that use a lot of ram and cpu I make sure to close my browser and every other useless programs but nothing helps!

Please tell me someone have a solution cause I feel like using a janky computer while it's completely new.

The first one is my browser

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[โ€“] [email protected] 1 points 10 months ago (1 children)

Are you getting BSOD (Blue Screen)? If so, you can check the crash file and analyze it to find exactly what is crashing.

Upon restart you may also look at the Event Viewer. Look in the critical events section.

If no blue screen or windows has recovered from a serious error message after reboot, and no critical events, may try some troubleshooting.

Might try the usual tests:

Run Windows Disk Check and set to fix and run at startup from the admin command line CMD:
chkdsk /f /r

run the built in 'Windows Memory Diagnostic' on reboot:
http://hs.windows.microsoft.com/hhweb/content/m-en-us/p-6.2/id-4edd5f80-def2-4d32-965c-116d49fb9872/

Run system file checker at the admin command prompt CMD:
sfc /scannow

--For blue screens:

If you are getting blue screens, may need to analyze the crash file. I recommend setting the dmp file to a quick memory dmp first and re-create the crash. This way the file won't be a large file the size of running ram.

To verify your current dmp file config:

Start > Run > type in

SystemPropertiesAdvanced

Select settings under Startup and recovery

verify System Failure has both options checked.

Verify the drop down is set to Small Memory Dump. This option will create the crash file with processes and other blue screen data.

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/small-memory-dump

Verify the directory for the crash file.

----------------

To read the crash file after the Blue Screen:

Install:

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/

Download WinDbg

Install the WinDbg

Run WinDbg

Click File Top Left

In the list, select 'Open dump file'

The default location is in c:\Windows\ or %SystemRoot%\

select the minidump file to open it

once it loads, it make take a minute,

in the center area of the debugger, there is a place to type in commands

enter the command type in:

!analyze -v

Examine the dump file

when the report finishes, look in the list and sections for crash error specifics. There may be an application, or other information that will tell you what exactly crashed.

For example, I had an issue where a gigabyte control center, installed a cloud application, and was listed in the analysis. This helped me isolated the issue and it helped me to remove that specific application.

[โ€“] [email protected] 1 points 10 months ago

I'm actually not getting blue screens.

It's all about my tabs going "not responding" and I can't click anywhere before it comes back to normal