this post was submitted on 09 Oct 2024
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[–] [email protected] 74 points 2 days ago (7 children)

I mean, walmart could easily fix that by having fucking cashiers.

At the walmart I go to they put in like 60 self checkouts and have, maybe, one cashier running at a time.

I don't mind self checkout as a concept. Its fine if you are just buying a couple things, or something you might be personally embarassing for you.. but they are not a replacement for cashiers.

Cashiers and belts are needed to handle bigger purchases like monthly groceries and shit.

Unless you are gonna take 25% off my bill for labor savings, I am not going to take my monthly shopping through a self checkout. I had to once when I had no choice, and I'll never do it again.

[–] [email protected] 20 points 2 days ago

You don’t get to be 3 of the richest people on the planet by paying for labor

[–] [email protected] 15 points 2 days ago (4 children)

I'm 100% against self checkout.

They've put the burden of sale on you instead of themselves. If you fail to check something out accidentally, you are liable for theft.

If they don't have a cashier, I go to customer service and tell them to ring me up even if it's one item.

[–] [email protected] 4 points 2 days ago (1 children)

Which is why I'm against making people do big orders through self checkout, cause thats when an accident can happen.

Not when you're getting your genital itch cream.

[–] [email protected] 1 points 2 days ago (1 children)

A lot of the grocery stores near me have a limit of 15 or 20 items for self-checkout. Safeway says "about 15 items" which is strangely vague. Any more and you have to go through a regular checkout.

[–] [email protected] 2 points 2 days ago (1 children)

i would say even 10 items is to much for self checkout, but thats better than walmart expecting you to take a cartful of monthly groceries through self checkout.

[–] [email protected] 1 points 2 days ago

At my local Walmart I regularly see people with their cart full of groceries going through the self checkout lanes. It's immensely annoying when you only have 1 or 2 items. And it's not like they don't have cashiers either. There are even multiple self checkout lanes with belts and yet for some reason these people always go through the smaller self checkout lanes.

[–] Brown5500 3 points 2 days ago

NAL, but i believe that they have to show intent in order to prosecute. As long as the legal system works properly, they would have to prove that you're lying when you say "I forgot that was down there"

[–] [email protected] 2 points 2 days ago* (last edited 2 days ago) (4 children)

I can't imagine a judge taking a case where someone unwittingly stole something

[–] stringere 10 points 2 days ago

I admire your faith in our legal system but despair at you lack of imagination.

They'll prosecute a bag of money for potentially being involved in a crime.

[–] [email protected] 7 points 2 days ago

Depends how white you are

[–] [email protected] 5 points 2 days ago

Do you live in the US? I do and I wouldn't be surprised at all if that happens here

[–] [email protected] 4 points 2 days ago

Don't need to get to a judge. They can just tresspass you and then you have to drive 30 miles to another supermarket cause you cant ever set foot in that one again.

Thats enough to fuck shit up for a lot of people.

[–] [email protected] 2 points 2 days ago

Not even cause the checker should have seen it but also what store prosecutes someone over 1 item

[–] [email protected] 4 points 2 days ago

Unless you are gonna take 25% off my bill for labor savings, I am not going to take my monthly shopping through a self checkout. I had to once when I had no choice, and I’ll never do it again.

I also faced that scenario once and walked out of the store leaving my $400 worth of groceries sitting in front of the abandoned cashier lanes. The profit from just my purchase would have paid for a full cashier shift that day. Instead they got to pay for restocking and ruined frozen food and meat.

[–] [email protected] 5 points 2 days ago

Yeah and then I had a lady ask to check my receipt because there’s not enough room to put everything on the fucking thing all at once so I told her no and walked out.

[–] [email protected] 2 points 2 days ago (1 children)

What’s so bad with self checkout I run through it faster then a cashier does

[–] ayyy 7 points 2 days ago (2 children)

If you have more stuff than will fit in the weighing platform it’s a logistical disaster. Hence why the belts and bagger system were invented in the first place.

[–] [email protected] 3 points 2 days ago

I haven't seen a Walmart with one of the weighing platforms in years, actually

They all use larger flat plastic coffee-table bits attacked to the machine now, there's actually about as much room on it as is in a cart, and it's really nice

You beep, beep, beep, and never have to worry about UNEXPECTED ITEM IN BAGGING ARE or anything like that

[–] [email protected] 2 points 2 days ago (1 children)

Not really you leave it in the cart and bag it as you scan it

[–] ayyy 3 points 2 days ago (1 children)

And then put the full bags back in the cart right on top of the stuff you still need to scan?

[–] [email protected] 2 points 2 days ago (1 children)

There’s usually a platform you can leave 5-6 bags on till your cart is empty enough to through them back in there as you scan the rest

[–] ayyy -3 points 2 days ago* (last edited 2 days ago) (1 children)

Yea no shit. Not everyone has the luxury of shopping as often as you do and we have to actually fill our carts. Also it sure seems like you are still using disposable bags which is a shame.

[–] [email protected] 3 points 2 days ago (1 children)

You act as if it doesn’t work the same way with a full cart cause it does, so what if I am that wasn’t even the subject

[–] Rekorse -1 points 2 days ago* (last edited 2 days ago) (1 children)

That is the subject, walmart punishes frugal people.

[–] [email protected] 2 points 2 days ago (1 children)
[–] Rekorse -1 points 2 days ago* (last edited 2 days ago)

For people who want/need to consolidate their grocery shopping so they don't have to drive to the store more than once a month. And also people who use their own reusable bags. These scenarios don't fit into the automation well in some places.

[–] [email protected] 1 points 2 days ago (2 children)

It’s cute that you think 25% of your sale is going towards labour, even before self-checkouts became so commonplace.

[–] [email protected] 16 points 2 days ago* (last edited 2 days ago) (1 children)

Its cute that you are trying to twist what I said into something that I didnt say.

No wait, not cute. the opposite of that.

I said I want a 25% discount for doing their job and saving them the labor. Not that their labor is 25% of my bill.

[–] [email protected] 2 points 2 days ago (1 children)

Just curious, I have no idea what the real number is, what do you think it is?

[–] [email protected] 1 points 2 days ago (2 children)

I have no clue. I guess you can look at the profit margin for a supermarket (Walmart is around 2%, I just checked), then figure out the average full food shop spend, and finally see what the average hourly wage is for a worker and how long it would take to ring up a full shop.

Although, this also highlights why they can’t give OP 25% off as their margin isn’t anywhere near this figure. I guess we should also factor in handouts that companies like Walmart get from the government to subsidise their staff etc.

[–] [email protected] 11 points 2 days ago (2 children)

Apparently they spend about 7.67% of their operating budget on labor. Just in case anyone was wondering. Source.

[–] [email protected] 5 points 2 days ago

I would wager that a significant piece of that is centered around the logistics and distribution element. Cashiers are probably rounding errors.

[–] [email protected] 3 points 2 days ago

Thanks for posting this.

[–] [email protected] 4 points 2 days ago (1 children)

From reading a few reports, after looking this up, it seems walmart spend about 7% of it's revenue on hiring, and about 32% on payroll. The other costs towards labor seem to vary greatly from source to source, depending on exactly what they take into consideration as a labor expense. So it is somewhere between 39% and 60% of the revenue.

[–] [email protected] 1 points 2 days ago (1 children)

So that other person was probably being super condescending for no reason? That's kind of the impression I got when they said they had no idea the actual number.

[–] [email protected] 1 points 1 day ago

maybe? don't know, wouldn't be surprised if they just actually didn't know, and made an assumption based on some information they had. Also wouldn't be surprised if they were being condescending. meh

[–] stringere 0 points 2 days ago (2 children)

Walmarts keep the same number of cashiers before and after self checkouts are installed.

[–] [email protected] 9 points 2 days ago (1 children)

not in any walmart where i've witnessed the changeover.

[–] stringere 0 points 2 days ago (1 children)

I'm just basing it off of being married to a Walmart manager for 10 years but hey, maybe outsiders' anecdotal feelings on the topic are more accurate than observed first hand experience.

Walmart is ALWAYS hiring cashiers.

[–] [email protected] 5 points 2 days ago

Yeah, and you know where they are? stocking shelves and picking for the online pickup orders. Not running checkout lines.

[–] [email protected] 2 points 2 days ago

That number is between 0-2 depending on how many cashier lanes there are.