Okay I've done the free discord nitro a couple of times and i gotta say... It was surprisingly easy to cancel. Billing and subscriptions tab in discord ---> nitro subscription cancel service button. Thats it. It's hardly as bad as the rest of them, and so it is a little surprising seeing them go to court over it.
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Not surprised.
They keep offering these "Free Trials" of Nitro, but then they wanted me to put in a credit card in order to claim it?
Last I checked free means I'm not handing over shit.
But hey I know what's up, they just want me to forget I have Nitro, bill me for a month when I do, and then make it difficult to cancel knowing that I can't just tell my bank to dispute the charge because then they'd ban my account.
That's why the second the Free Trial needed a card, I just backed out of it.
When are we switching to Revolt?
it's not hard, though? I live in Turkey so I don't get protected by EU
Even then, it's still a single button press
People are barely literate these days, I'm not surprised.
Can they sue crunch fitness next?
Any place there is a way to sign up for a service, there should be a way to cancel the service. Make a pop-up that interrupts you every time you open an app asking you to sign up? You need to keep that pop up and ask if you want to cancel every time.
I cancelled my Amazon Prime trial the other day, and in order to dissuade me the site switched to French...
Maybe just a bug (I tried again and it was in English) but the hoops sites make you jump through to cancel a subscription is ridiculous. Constantly asking you if you're sure, offering discounts, swapping the position and colour of the buttons... The Humble Choice one is particularly bad, and the final screen tells you you're cancelled and the prominent button signs you right the fuck back up again.
If you can sign up in one click, you should be able to cancel in one click.
You should be able to cancel ALL of this shit from your credit card provider/bank apps. One click, gone, bye-bye.
That was probably just a fluke but Amazon does freak out after you cancel. It asks you to renew with a popup, a prominent shipping option, and embedded windows when you buy things without Prime.
You can cancel Billing Agreements in PayPal. It's quite convenient
Do be aware that doing it this way will probably lead to your account with that business being terminated.
Fine for somethings that you never want to go back to anyway.
This is only a problem if you subscribe to nitro in the first place. Rookie mistake!
I enjoy the higher streaming quality and server boosts. Discord makes it very easy for my ttrpg groups to gather weekly not to mention the many other communities it facilitates. It's even partly responsible for me and my partner having a successful long distance relationship. The service is worth paying for, imho.
You can fake a Nitro subscription for free higher quality streaming. Look up ~~Vendord~~, it hardens Discord for better security, adds themes, and plugins. One such plugin is fake Nitro.
Edit: Vencord. Got autocorrected.
Also adding I have only used fake Nitro for streaming quality. So I have no idea if it works for emojis or whatever other Nitro perks there are.
Wait, so for this to work access to the Nitro features it enables must be managed client-side and the client is fully trusted with no validation? That seems... unwise on the part of Discord.
That seems… unwise on the part of Discord.
New here? The company and people behind Discord suck shit and like all tech startups things like security are an afterthought for years on end.
Adblockers had existed for 15 years or more by the time YouTube finally started cracking down on them. I think it would probably take similarly as long before enough people were actually exploiting that loophole before Discord did anything about it.
Adblockers had existed for 15 years or more by the time YouTube finally started cracking down on them
And I STILL manage to beat them by, literally not even knowing about the crackdown in the first place and just telling Ublock Origin to do its thing
Good! Holy fucking shit is insane at the amount of predatory crap in software these days!
It's literally become a fucking science on how to manipulate people by wearing them the fuck down with pop-ups, sign-ups, notifications, and "related" content. Anything besides giving the user the opportunity to do what they fucking want to do in the first place.
Honestly, Lemmy is a breath of fresh air. It's also insane how straightforward and easy it is to use, especially considering the reputation the fediverse has for being "complicated."
Open source software seems to be the only way to be free of dark patterns. Why use products that are actively against you?
Reminder for everybody to never install Discord. It functions as a desktop web app, and you can even use it like so on your phone. You shouldn't even give Discord your phone number, tbh, and you should never pay them money.
I keep trying to remove my phone number from my Discord account, but each time I do "suspicious activity" is found on my account and needs my phone number to verify.
I wonder if you can submit a support ticket? Although, if they've already got record of your number it doesn't really do much good to remove it. Not giving it to them is just something that makes your habbits harder to track and make it harder for them and associated companies to build profiles on for things like advertisement and in some cases mass surveillance and espionage, although I make no statements on the extent of Discord's particular activities.
I know apps don't like having subscriptions through Apple/Google where they take 15-30%, but it does make it easier to cancel sometimes
It also makes it easy to find all your subscriptions in one place. When every provider tries to get you to subscribe, hunting them all down becomes a pain.
I know what you mean but saying this on a decentralised federated social network which encourages separate instances is very ironic
Eh, your account is still tied to an instance. That instance stores your subscriptions, as well as the vast majority of your preferences. If you want to get way into the weeds, that's why Jerboa won't persist comment sort order, but other clients will - there is a server side prefer for all/local/subscribed and new/hot/best at a post level, but not at a comment level.
All subscriptions should automatically cancel if you stop paying.
That's a bit circular though because they just keep billing your credit card.
In Europe, we have debit cards and some banks allow you to create them on the go. I've stopped bothering canceling stuff, I just create a new card for each recurrent payment and I cancel it when I don't want to use the service any longer.
how is it too difficult to cancel? you literally just go to manage subscription and click cancel and it ends at the end of the current term....
Is it the same in every country though?
Will it lead to the exodus towards Matrix/Element? If I have to pay for messaging, I'd rather cut the middleman.
Not yet. It's just not ready yet and people are picky about what chat features they now need.
I wish tho.
What keeps your posse on discord?
Organization scheme, ease of use of the voice channels, cross platform compatibility.
We briefly looked into discord alternatives. Element x isn't mature enough, schildi chat could be viable. Revolt seemed to be the front runner, but the voice chat was awkward to use since it didn't show when people were in channels, and the noise cancelling of discord was sorely missed.
offtopic but related: android privacy settings are scattered across many hidden menus.
The process described and shown by the screenshots does seem a bit much for a cancellation. Suing feels disproportionate when I first hear it, but are there many other recourses to force it to become more user friendly?
Based on what I'm reading in the post (since I don't use Discord), it's still obstructing the cancelation flow and making the user go through more steps, which is illegal in California.
i got a trial then cancelled it once, sure, subscribing was easier than unsubscribing but it wasnt nearly as bas as a ton of other companies, namely amazon.