this post was submitted on 23 Dec 2024
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704
Discord sued by users claiming Nitro subscription is too difficult to cancel (www.dexerto.com)
submitted 2 days ago by [email protected] to c/[email protected]
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[โ€“] [email protected] 15 points 2 days ago (1 children)

The process described and shown by the screenshots does seem a bit much for a cancellation. Suing feels disproportionate when I first hear it, but are there many other recourses to force it to become more user friendly?

[โ€“] [email protected] 13 points 2 days ago* (last edited 2 days ago)

Based on what I'm reading in the post (since I don't use Discord), it's still obstructing the cancelation flow and making the user go through more steps, which is illegal in California.