Have you tried turning her off and on again?

I hope this doesn't come across as rude, but as someone who has an aunt that behaves VERY similar, I can only say that some people do not want solutions - they want to be mad about something and others to agree with them. Finding easy ways to remove the problem instead of being allowed to complain about it is the opposite of what they expect to achieve.

Not interested in learning

Complains constantly

Wants things for free

Doesn't deserve your help in this area.

Have you tried getting a better mom?

Have you tried setting up plex and then just putting in her requests?

Sounds frustrating to deal with

So she's like my mom who writes complete question phrases on Google and is pissed off that THE google doesn't know the answer?

You wouldn't download a Mom.

Sounds like mom complains because she likes to complain.

Choosing beggar pirate that's also your mom? Oh brother, I do not envy you

how is this your problem?

I would probably try setting up a custom browser, either chrome or Firefox, whichever she doesn't use already, set up ublock, and set the homepage to a pirate streaming site. I use bflix.gg, which (usually) has subtitles of all languages for most stuff, but if she's not English speaking there might be better options.

Then just tell her that browser is youtube for movies. It should be easy enough for her to use and there's only one step to remember, open the new browser. You could even name the shortcut youtube movies or something.

Maybe you could set her up a plex library or something like that?

Feels like I'm dealing with the world's worst pirate.

https://quoters.info/files/quote-pictures/8562-piraty-karibskogo-morya-proklyatie-chernoi-zhemchuzhiny-pirates-of-the-caribbean-the-curse-of-the-black-pearl.jpg

It is normal to get frustrated by technology you don't understand. I know a bit about computers, but smartphones confuse and annoy me. Don't worry too much about it.

So teach her how to better pirate, don't just plop it in front of her. Leave her an instructional document.

I'd buy them a Roku, and show them how the global search works.

Easy answer for anything she searches for. It'll either be free, paid, or not on any of the platforms.

I'd suggest [email protected] but you seem down on the idea and we don't have many links there yet.

Seems like a good use case for the (very quiet now) [email protected] community

If you are happy to self host at her place raspberry pi with the combo: radarr, jellyfin and jellyseerr is what you want. I'm pretty sure the overseer app works with jellyseerr otherwise create icons with the shortcut on her PC. It's easier than Netflix in my opinion. But I understand if her problem is right here, right now kind of problem, where she doesn't want to wait for it to show on jellyfin.