General rules:
Exceptions may be made at the discretion of the mods.
(Un)fun fact, this is the result of tension being too high on the internal mechanism. You have to purchase matching paper towels and dispensers or you’ll get too many or too few towels per pull. For the most part, this occurs because companies purchase cheaper, thinner paper towels.
DRM towels lol
Fun aside, that was an interesting fact.
All cars can fly. The problem is making a car that can fly more than once.
2021...
We haven't even yet achieved the three seashells.
The future still has toilet paper dispensers. They just call it morality\profanity detector ticketing machines.
I have this experience with most paper towel dispensers when I follow the directions. Oddly... just grabbing the middle (where there are no vertical edges and less opportunities to rip) works everytime.