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this post was submitted on 12 Jun 2024
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I had one of these plans for over a decade. It was fun while it lasted—I won't be staying with the company after this.
Had a "pay as you go" contract since 1997 (not with T) - they told everyone that you need a new SIM for a network upgrade which required deactivating the original SIM. New SIM didn't work in normal (Nokia 1110) phones. Then they sent SMS saying that they weren't going to honour the original PAYG phone contracts.
Can I send an SMS to the bank telling them I will not be honoring our mortgage agreement?
Absolutely!!!
I mean they'll foreclose but go for it!
At least they will pay your last month of service when you leave 👍. I agree that they should not have changed the terms later and then rolled back the pr and everything after they terminated the program.
We had the “framily” plan from way back. They did the same to us in 2020. Eventually, you could not update your device without upgrading your plan.
We all bailed, lol
Edit: Almost forgot! I had call them 3 (three!!!!) times to finally get the service cancelled. By no accident, I’m sure. And they still left me with the 3 month bill.
Why not just buy the device from the manufacturer, swap the sim, and boom you're "upgraded".
It blows my mind how people think 'carrier store' = 'cell phone store' and it's the only place to get them. Friends and family were baffled by this new information when I had this discussion with them. Imagine thinking that the only place you can buy a vehicle is at [your insurance company's local office]. All the carrier is doing is offering the service, and they sell phones too for convenience (and to lock in customers but shhh).
Yup, T-Mobile lets you bring your own device. I buy all of mine used on eBay for significantly less than retail. I just have to make sure it's unlocked or locked to Sprint or T-Mobile.
Which is probably why most people get the phones from their carriers. Some of them do have special models, because they do something weird with their spectra.
Well, for many years carriers would give you ~$400 credit towards buying a phone when you signed a contract. There would be "free" phones or the $500 Motorola Razr would be $100 with contract.
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Happened to us using cricket also. Forever family plan of 5 lines for $100 so long as the plan is never adjusted.
Well 2 months ago, bill showed for 130. I called and they said they are doing away with that plan. When I pointed out the 'forever' part, they actually pulled a Darth Vader and said they were altering the plan and that I had enjoyed the low cost for much longer than new clients.
Fuck off
Century Link is pulling this shit too.
Yeah... I switched to an mvno less than a week after I got the text. I'm now paying half of what I used to for the same service (even the same network)
Do note that, depending on what plan you were on before, and what you're on now, it might be the same network but not the same service. Almost all MVNOs are at a lower data priority (sometimes by several levels), most don't offer roaming service, most don't offer international service, and things like (first-party) call/text blocking through an app isn't available.
I have a second line on tello for $6 and it's everything I need for that line, but during the day data is basically useless on that line. The tower near me is massively over capacity - but if you have a tmo line with their top priority (most plans sold directly thru tmo), you'd never know it. Everyone else gets screwed.
Which mvno are you on now?
Us mobile had the best plans for my usage
Honestly, these "promises" never last. I had ATT at $50/mo for home internet service and was promised it would never go up. Last year it went to $60 and this year $65. I just switched to Xfinity. More Mbps than ATT, promotional price of $20/mo for a year, it goes up to 35 for year 2, then after that the promotion is over and it's $57. After the 3rd year ends it will probably go up, but they've basically given me 1 free year of internet.
They didn't give you shit. You paid them for a service. Corps are not your friends.
I think you misunderstood their meaning with that.
Thanks, yes they did misunderstand. If 57 is the "real" price I'm effectively paying for 1 year of service and getting 2. Also there are no penalties for cancellation after the first year, so if i wanted to go through the trouble of finding another ISP, I could walk away then.
Only a fool would believe a corporation’s promises.
I'm still on a grandfathered plan from when I first got my Sidekick. lol
Same. We got a super limited deal well over a decade ago that they ran for a single Christmas. While our bill has gone up ever so slightly in that time, the extra cost is all due to misc “fees” rather than the base rate, according to the bills.
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T-Mobile is trying to retrofit this bs, gaslighting people, well trying to based purely on greed. This " pay your last months bill " is something new.
It was both implied and understood when I selected that plan that the price would not change as long as we kept the plan. There was no promise or guarantee. This was an agreement.
Because my rate would not change this directly influenced how I did business with T-Mobile AND their competitors by deciding to upgrade, accept a promotion, decline a competitors offer, remain a customer, remain on my plan versus newer ones, etcetera.
Are people being wilfully obtuse or just dense. If the Price Lock / UN- Contract always had a 60 day "promise" this would have been brought up years ago. In fact, it states (ed) the opposite and the rates should not be changing. The way T-Mobile is handling this is disgusting. I could respect them more had they said " we are breaking the terms we proctored to you and will pay all penalities and fines associated both civil and arbitration, we also recognize how this violates consumer trust, we are officially the company we keep " - The Re-Carrier
Yeah mine is holding steady so far. If it goes up too much i might have to go back to mvno
T-mobile "Surprise bitches"
Not even surprised TBH
After how fucking god awful the Sprint merger was handled I don't think I can trust t-mobile to do anything right
I'm surprised I havent read from the comments how funny it is: Of course I know it wasn't a true restriction, after all its a man made program; however, isn't it convenient for years T-Mobile told customers those plans had restrictions, line caps that could not be changed, saying they couldn't make changes to the plan and you would have to switch plans to add more lines.....
Yet, they are able to raise price as it fits them... Comical and pathetic.
Self imposed limitations....
fiduciary duty requires that directors of corporations protect the interests of shareholders’ investments—including maximizing profits where reasonable and within the bounds of the law.
even if technically illegal on paper (which i’m not sure it is), so long as there is no enforcement or accountability, t-mobile and similar entities have literally no reason do do better. they are literally just holding up their end of the law.
in other words, this unfair treatment isn’t just one of many unfortunate flukes. it is literally baked into the system as a requirement.
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