Has anyone else had trouble with Arsenal Direct? I ordered a few shirts and never got a confirmation email, and my order status immediately said “completed”. I wrote in to ask about it and just got a single screenshot of my order invoice in response, without any confirmation of whether my order had been sent or why it said complete. The phone number redirects me to email. I’m like… so is my order actually going to be sent to me?
Has anyone else had this happen (and what does order status completed mean since customer service ignored my question lol)? Feeling kinda frustrated.
Has anyone else had trouble with Arsenal Direct? I ordered a few shirts and never got a confirmation email, and my order status immediately said “completed”. I wrote in to ask about it and just got a single screenshot of my order invoice in response, without any confirmation of whether my order had been sent or why it said complete. The phone number redirects me to email. I’m like… so is my order actually going to be sent to me?
Has anyone else had this happen (and what does order status completed mean since customer service ignored my question lol)? Feeling kinda frustrated.