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These drivers are treated like shit. There is a reason why things are the way they are. I didn't get my package right away, but it's okay, because eventually I did and they just left it. They're asked to do much for way too little. Remember, it's the fuckers at the top that cause all of our problems. Don't blame the help.
I mean thats cool and all but somebody has to deliver the packages. It's not the recipient's fault the job sucks, the recipient paid for delivery with an expected time of reciept. Entering gate codes is part of the job, ringing doorbells and actually waiting for someone to answer is part of the job, actually stopping at the goddamn address and getting the package out of the truck and going up to the door with it is part of the job. If they have unreasonable expectations placed on them, that's between them and their manager. I fail to see what it has to do with me or my package. I had FedEx leave notes on my door THREE consecutive times saying "we could not deliver your package because 'the business is closed.'" It was a residential address, and the package contained critical medical equipment. Mofo had those slips ready so he could cut and run without looking for the package.
I mean, I agree. But also is it not just more work for them to bring the package back to the facility? If they would just leave the damn package they could save us both from more work!
Lmao, this still ain’t gonna work. I swear it’s like they can’t read or see the world around them.
The only problem I have with FedEx is that they routinely bait and switch me with delivery dates. Something will ship on Wednesday. I'll check the tracking on Thursday and it will say that it's coming Tuesday. Cool. On Sunday, they'll email me and say the package is going to be delivered on Monday. Then Monday comes and goes and the package is never on the truck for delivery and then they'll say it's delayed and coming Tuesday. Like why are you making yourself look bad? Don't tell me it's coming a day early just to then fuck that up. You're going out of your way to piss me off at that point.
UPS on the other hand will just tell me a package is coming on Tuesday and low and behold, there it is on the delivery truck on Tuesday.
I've had recent problems with FedEx like this as well. Like 3 of the past 4 deliveries it says it's going to deliver maybe a day early, then just fucking sits in the depo in the city ALL DAY while still saying it's going to be delivered today, until it's the end of the day and it switches to tomorrow.
They claimed my package was delivered and it was nowhere to be found. I followed up and they just sent back the delivery confirmation. Said it was dropped off at a reception desk. My place didn't have a reception desk. Their CS went nowhere.
I ended up making a BBB complaint and whadooyaknow, I get a call from a supervisor at the local DC informing me that the package was actually delivered to a hotel two blocks away and they would retrieve it and redeliver it for me and apologizing for it taking so long. I had already gotten a reship from the vendor in the meantime. (Bonus, I ended up with twice the product)
It’s like the packages get to the last mile warehouse a day early, so the system says “it’s here, let’s send it a day early”. Then some idiot in either the warehouse or on the truck sees the package and says “oh this wasn’t scheduled to be delivered till tomorrow? Fuck that, it’s not going on the truck till tomorrow”
Happened so many times for me with FedEx now, I just disregard any updates they send.
FedEx is the worst of all. USPS is the best. At least where I've lived.
I was in an sketchy apartment years ago waiting for hours for a FedEx package that needed signed. I waited the whole time in the living room by the front door. Eventually I got frustrated and walked outside. The FedEx person had snuck up my creaky stairs and put that fucking sticker on my door instead of even bothering to bring up the package and knock.
It's not even that. It happens before it's even at the last warehouse. I know to disregard it but at the same time, if I have a phone coming from Google that I requested signature for delivery, I can't roll the dice. I'll move work from home days just to be annoyed again.
I want to know more about the monkey test
In my neighborhood, they misdeliver a package at least 2 times a week.
I'll see the FB group, so and so, your package is at my house or does anyone recognise this porch
They never fuck up my house, but man do they fuck up the rest of the hood.
Honestly I prefer usps now.. I worked as a driver for FedEx express and when I helped on the belt with packages the loaders would say fragile is French and I don't understand French while rolling the packages.
Yeah my boy worked for UPS and said he saw dudes bounce pass TVs in the warehouse.
I used to work at a factory that made exercise equipment and the rule was once it's out the door it's not our problem so we're like drop kicking packages into the truck and just cramming in as much as we can. That's just the culture in some workplaces and a lot of these companies are really just cutting corners everywhere and the morale is low. The factory was built in the middle of the city, but the area surrounding it was a historic neighborhood, and it was kind of low income. And they would just run trucks through that area that were overloaded by a lot, and no one cared. I'm not talking about boxes of Amazon goods. I'm talking about solid-ass steel. This destroyed the streets. I mean, if they're hiring people and firing people, you know, who's going to take the job seriously? It Is an absolute fucking shit show out there. It was a very unsafe workplace and you know, I like tried to organize some workers and they retaliated, the people at the top that is, by messing around with my forklift. I almost crashed into racking and the metal, because it was metal above. Plates of metal could have came through my cage and killed me. We've gone back in time. I mean, we have got such a toxic culture for example at some of these amazon warehouses, where you've got people coming in with guns killing each other. But then if you're a hard worker, you still get treated like shit, and you gotta go through turnstiles like your a fucking criminal. The workplace is incredibly unsafe and there are things that most people who work a desk job don't understand. I always punch upwards.
I just worked a freelance job where we had six guys up on lifts 30 to 50 feet up in unsafe wind conditions with no safety gear beyond hi vis vest. I hear you.
Thought fragile was Italian. Frah-jee-lee.
Heard that too. Lol
Cheap labor equals cheap results.
Once Fedex lost a gait trainer to help my disabled daughter learn to walk. They then fought me for 6 months to stonewall me on getting reimbursed. When I was finally going to get my money back (it was quite expensive), it shows up at my house broken and now my daughter was too big for it anyway. I did find a local therapy center that said they could use some of for parts for their other trainers at least, but I was out nearly a month's pay. Fuck Fedex forever.
I mean, the people they hired are probably jackasses, but not all of them. And it's really the management that's the issue.
They “lost” a $1300 computer monitor I was returning because it had multiple dead pixels. Tracking was weird, there was a “delivery exception” and it showed up 3 days later than originally expected.
Monitor company said the box arrived empty.
FedEx wouldn’t even talk to me about it because I wasn’t the one who ordered the shipping, Monitor company was. Monitor company accused me of sending them the empty box, routing me to their fraud department, unwilling to act as an intermediary to FedEx.
Had to dispute the charge with my credit card to get it resolved, a process that took about 4 months. Thank god for AmEx.
Having handled RMA disputes in a previous job if FedEx shows a delivery exception we'd generally trust that it was FedEx's fuckup. Glad you could get it sorted one way or another but that really freaking sucks
Yeah these guys outsourced all their CS reps to India, so trying to get through to someone helpful was like talking to a brick wall.
At least now there’s 2 companies I know to never again use.
You didn't do the needful. It's a really important part of the process.
Sorry, I'm not racist against Indians (in fact my partner on that job is Indian and I like him) but I got micromanaged in my last freelance job by Asheesh from AT&T and I hate that fucking guy. Sitting on his ass in Mumbai telling us to work faster on a 13 hour shift.
Narrator: they did not deliver the package.
FedEx is so bad that if they're the only shipping option for an online order, I go and find a different vendor.
I cannot impress upon you all how much I loathe FedEx. I feel like they go out of their way to mess things up.
FedEx lost a $500k case of equipment for the service techs who maintain the instruments we use at work. They work nationwide and have two of these cases for the entire country, they keep thousands of labs running. FedEx just... lost it. Eventually it was found a few weeks later or something. The cost is not really a big deal, it is basically just instrument components they use to verify the running components, but they're the components that all instruments are compared to, so they can't just put together another case as it suits them. There's extra testing that goes in to make sure these components are exactly to spec.