this post was submitted on 28 Jan 2025
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[–] [email protected] 9 points 15 hours ago
[–] [email protected] 13 points 17 hours ago (1 children)

I went into Walmart yesterday for my annual soap/shampoo/mouthwash bulk purchase as they have the products I like at the best price (in bulk). I got to the section and it was all locked up behind glass...

I turned around and walked right out. No idea where I'm gonna get it from now, but I'm not gonna support that bullshit.

The claims of mass losses due to shoplifting have been proven false multiple times over. These are just racist store policies intended to make you spend more time in their store or to buy online or from mobile apps.

Enshitification keeps on keeping on.

[–] [email protected] 2 points 15 hours ago* (last edited 15 hours ago)

I buy those items from my large grocery store. They have sales too so the goods are fairly priced.

In my old rite aid I saw a bunch of shop lifters stealing goods, but nothing was done about it. Saw it several times. Security lets them leave.

[–] [email protected] 4 points 15 hours ago

lol good luck with that. when they (and rite aid) started locking up their shelves I stopped buying from them.

[–] [email protected] 32 points 1 day ago (11 children)

Please use local drug stores. The chain stores are absolutely ripping you the fuck off.

[–] [email protected] 11 points 22 hours ago (1 children)

To be fair, if you're buying drugs in the US, you're probably getting ripped off by default

[–] [email protected] 1 points 8 hours ago

Not if you buy them from me. High quality, low prices!

[–] [email protected] 4 points 18 hours ago

It’s so hard to find a local one close by

[–] [email protected] 8 points 1 day ago

(me wishing CVS/Rite aid/Walgreens didn't destroy all the mom and pop drug stores)

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[–] [email protected] 141 points 1 day ago (2 children)

If any store starts requiring a fucking app to make a purchase, that store has permanently lost my business.

You have not earned the privilege of being installed on my phone. Get the fuck out of here.

[–] [email protected] 7 points 1 day ago

Its 2024and you go to Mcdonalds drivethrough. First thing you hear:

Whats your order code

No good morning. Its straight to whats the order code for the app on your phone.

Thankfully you can be equally rude back and place your order.

Next year though? Dont expect the human to stay around for long.

Line mus go up!

[–] [email protected] 36 points 1 day ago

Just putting the products in a locked case is enough to get me to shop elsewhere.

[–] [email protected] 22 points 1 day ago (5 children)

Why do people buy anything besides drugs at a CVS?

[–] GrumpyDuckling 4 points 20 hours ago

The strategy for these drug stores was to make themselves the closest option in a lot of neighborhoods. It didn't work, but they thought it would.

[–] [email protected] 1 points 17 hours ago

When I worked at night it was the only place open 24 hours. Now the one by me doesn't even have that going for it.

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[–] [email protected] 73 points 1 day ago (4 children)

I’ve always argued that putting condoms in locked shelves is pro-STD and pro-teen-pregnancy. The fact that you have to walk up to an employee, ask them to open the shelf for you, and have them stand there and watch as you grab a box of condoms has no doubt scared away numerous 16 yr olds when all they were trying to do was be safe.

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[–] [email protected] 83 points 1 day ago (1 children)

We all just learned from Walgreens’ latest report that placing barriers between consumers and the goods they’re trying to purchase reduces sales, and CVS’ response to this problem is to add a login requirement.

[–] [email protected] 36 points 1 day ago (3 children)

Easing the ordering process, and a solid return policy, is how Amazon exploded overnight. Study after study showed that people would walk back if the website offered the slightest hassle. Also funny, something like a 1.3s load time difference would send people to competitors.

Do they not teach this shit in business school?!

[–] [email protected] 7 points 1 day ago

It took Valve years to build Steam into the juggernaut it is based on maximizing customer value and minimizing friction. Years! Like multiple of them! Who has time for that! I need my profits this quarter!

[–] [email protected] 9 points 1 day ago (2 children)

Not really. They mostly teach "quarterly profit line go up".

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[–] [email protected] 53 points 1 day ago

Walgreens CEO, "We lost business due to our locked shelves."

CVS: "Hold my beer."

[–] [email protected] 37 points 1 day ago (6 children)

For this to work, you need to download and install the app and sign up for CVS’ loyalty program. In the store, you need to be logged into the app and connected to the store’s Wi-Fi, and have Bluetooth turned on.

[–] sugar_in_your_tea 7 points 1 day ago

Wow, three strikes, one after the other. If I have to use my phone in a store, I'll be looking up directions to a competitor. I'm not jumping through hoops to buy stuff.

[–] [email protected] 1 points 17 hours ago (1 children)

Yeah...this is absurd beyond belief. The problem is the average consumer out there will not see how this is an issue.

[–] [email protected] 1 points 16 hours ago

This might be too complicated for the average consumer at CVS, which tends to skew towards an older demographic.

[–] [email protected] 12 points 1 day ago

I can't wait for someone with a flipper zero to just drive around unlocking cases in every CVS in town.

[–] [email protected] 19 points 1 day ago

Haha. I'll never go there again. Too bad there's so many dumbasses who will just be fine with this.

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[–] [email protected] 33 points 1 day ago

I go there in person BECAUSE I don’t want to log in to your stupid website.

[–] [email protected] 16 points 1 day ago

I guess I am starting to be okay with "leaning in" and taking advantage off my "old guy" (false) technical ineptitude and will just pretend to shuffle up to a store employee and ask them to open those cabinets for me

[–] spaghettiwestern 12 points 1 day ago* (last edited 1 day ago) (1 children)

CVS and their deliberate, hostile business practices chased me away years ago when I was unable to stop them from auto-refilling prescriptions I did not need. California finally took action against CVS in 2020 after many years of their carefully engineered abuses.

Good to see the company's crappy behavior continues unabated and there's no reason to give them another try.

[–] [email protected] 2 points 17 hours ago

Not just refilling prescriptions automatically, but automatically contacting your doctor to request more refills on your behalf once your normal refills refills ran out. I got a phone call from my doctor's office once, asking me why I was trying to go around them to get more of something that I was only supposed to be on for a short time. Freaking CVS made me look like I was drug seeking.

[–] [email protected] 9 points 1 day ago

They also tried to make refrigerators into billboards, blocking visibility of anything inside. They were all broken within a matter of months, then replaced again with glass doors sometime later. These people are morons.

[–] [email protected] 9 points 1 day ago

Oh good, this is going to be an excuse for every other business to start doing this shit ....

[–] [email protected] 6 points 1 day ago (3 children)

I'm waiting for the ultimate reductive customer experience. These drug stores will eventually block off access to the shelves and aisles entirely. Instead, the front point-of-sale area and places where people used to wait in line with their purchases will be turned into a new blocked off large vestibule with floor to ceiling transparent glass. In there (where customers can access) will be kiosks which can control tele-presence robots that will let customers "walk the aisle" to look at product on shelves:

If you want to make a purchase, you press a button on the kiosk and pay for it, then a human worker inside will fetch the item off the shelf for you and drop it in a transaction drawer where you pick up your item:

[–] [email protected] 2 points 16 hours ago

Let’s go one step further and make them a gig worker so CVS doesn’t have to pay them for downtime and instead we get to tip

[–] [email protected] 6 points 1 day ago (2 children)

There used to be a store called Service Merchandise with a similar model. Their floor was just a showroom with one of each item, sort of like a physical catalog. You just grab a ticket to buy stuff and wait for it to come up a conveyor, sort of like airline baggage claim. I always wondered why that model never succeeded: it was so convenient and would be even better now with automation and online shopping, qr codes

[–] [email protected] 2 points 20 hours ago

These still exist in Ireland. Argos is a big one.

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