this post was submitted on 13 Aug 2023
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Tipping 'nudges' are now popping up on DoorDash. If you don't leave a gratuity, you'll hear about it.::DoorDash is the latest delivery service to nudge customers who don't tip. It shows how intrusive tip requests are, and how important tips are to gig workers.

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[–] [email protected] 176 points 1 year ago (20 children)

I'm far from a cheap tipper, but the way tipping culture has evolved in North America is ridiculous.

[–] [email protected] 41 points 1 year ago (1 children)

I have traditionally been a good tipper. Often others will mention it.

But the recent changes have me turned into a mister pink in a lot of cases.

Anything take out or not full service I just hit no now. Also the round up for some random cause, I found companies only have to donate like 10% of those to stay in the clear.

Also in the few instances I’m getting take out type shit like pizza and hit “no” and they made a comment. I no longer go there.

[–] [email protected] 31 points 1 year ago (6 children)

I stick with the tipping habits I grew up with.

  • If I'm getting table service at a restaurant, I tip the waitstaff.

  • If I'm getting food delivered, I tip the delivery person.

  • I tip taxi drivers.

  • I tip bartenders. I'm honestly not sure how to tip bartenders these days though, because it used to be "$1 per drink", which seemed quite generous when drinks were less than $5. Now a single drink might be $12. Am I really supposed to tip 20% on that?

If I'm walking up to a counter and getting takeout or fast food, I'm not tipping. That's nutty. Nobody would even consider that if they didn't use these customer-facing tablets everywhere nowadays.

Sometimes I'll toss a buck in the tip jar at my favorite coffee shop or pizzeria, but it's not a percentage thing.

I've always known old people to be shitty tippers. Maybe I'm on my way to becoming one of them now, failing to keep up with social norms. But I really don't think this is the norm, and I don't want it to become the norm.

[–] [email protected] 13 points 1 year ago (1 children)

Yeah I’m mostly at the same. But coffee shops and pizza shacks etc have gotten to be the worst on the tipping thing, and being vocal about it.

I guess I’m just old now. But even at restaurants we have stopped going in the last year because the level of dgaf is through the roof and the service is shit, burgers are 17 bucks and it’s just not enjoyable. One of our favorite pizza places is like that. Get the waiter that is AirPods in, asking you to repeat your order, fucking up the order, forgetting shit or even to fire an entire part of the parties order, and the ordeal taking 2 hours.

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[–] [email protected] 28 points 1 year ago (2 children)

I wasn't a cheap tipper before, but I'm rapidly moving in that direction as tip culture spirals out of control.

My guilt-o-meter is getting desensitized out of necessity and soon I'll be a cheap or non-tipper and feel no remorse.

[–] [email protected] 14 points 1 year ago

This is happening to me right now, too. And it feels shitty because I know the servers aren't asking for this.

But you hit it on the head. My guilt levels are rapidly diminishing over time because I am just bombarded with requests for tips in every scenario no matter how ridiculous. My internal threshold for when a tip is merited has been steadily going up as I'm forced to sit and think about it during what feels like over half of transactions I make.

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[–] [email protected] 14 points 1 year ago (1 children)

I tip less and less the more they complain about it. I don't even tip at those register prompts at all anymore. Conservatives keep talking about how raising wages will increase prices but they have no answer about why prices are going up anyway even without raising wages.

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[–] [email protected] 159 points 1 year ago* (last edited 1 year ago) (1 children)

pay your workers a fair wage! end tipping culture!

[–] [email protected] 11 points 1 year ago (2 children)

The workers would rather work for tips. You can hide a lot of income if your wage is primarily cash.

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[–] [email protected] 117 points 1 year ago (3 children)
  • Ban tipping as a substitute for min wage.
  • Ban tipping companies,
  • Allow tipping people.

Until then, tip people with cash.

[–] [email protected] 62 points 1 year ago

Good luck with the logistics of that. Just ban tipping. It's bad for business, bad for individuals (in the long run), and a highly discriminatory practice.

[–] [email protected] 10 points 1 year ago (7 children)

Generally agree, but if you use an app that only exists because of tipping being expected like food devliery apps, then if you don't put down a tip then no one is going to pick up your order. All they will see is a terrible pay for an order.

[–] [email protected] 14 points 1 year ago* (last edited 1 year ago)

At that point, that's not a tip, that's a bid in a market. Maybe they should just rename the terms like a trading app.

[–] [email protected] 8 points 1 year ago (3 children)

In my country it is not expected to tip. Not in restaurants and not in delivery. Just pay your fucking employees. It's not that hard.

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[–] [email protected] 96 points 1 year ago (1 children)

America’s whole tipping thing is a nightmare. Just make companies pay employees properly and if they can’t, maybe they shouldn’t be a business.

[–] jballs 15 points 1 year ago (1 children)

I swear to God, yesterday I was checking out at an online pharmacy and they asked if I wanted to tip. People are tipping for prescription medication now?!

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[–] [email protected] 71 points 1 year ago (1 children)
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[–] [email protected] 59 points 1 year ago (1 children)

The fact I'm getting asked to leave a tip before the service is rendered is what drives me really nuts. I've tipped on things and got terrible service and there is no way to adjust your tip down (and it can even be hard to increase it if they really do go above and beyond in some way).

[–] [email protected] 11 points 1 year ago (2 children)

It’s very easy to increase the tip.

Tip in cash. Never use the app to tip. When the item gets to you have a cash tip ready, if you want to tip. Nice thing about cash, if they don’t want to report the tip, there’s really no way to prove the tip was given.

[–] [email protected] 21 points 1 year ago

I don't keep an ATM in my bedroom, unfortunately.

Only time I have cash for tipping is when I get tipped.

[–] [email protected] 15 points 1 year ago

The best thing about gig deliveries is dropoff service imo. I never see the driver so cash isn't an option. Uber eats at least makes it easy to adjust tips and I often do adjust if surprisingly early or if they forget a drink.

[–] [email protected] 47 points 1 year ago (1 children)

It bothers you even when you do tip. I always just tip 20% when I pay, before any service has happened, but I still get like 6 texts after my order has arrived asking me to "rate and tip!" "Don't forget to tip your driver!!" "HEY FUCKER!! GIVE US ALL YOUR MONEY!!" Then at some point "Your driver says: Thanks for the tip! Don't forget to rate your order from Jack in the Box!" I'm not going to fucking rate my food from Jack in the Box. It's deep fried shame, it's delicious and I don't want to talk about it. Leave me alone please, it's the middle of the night and I'm full of jalapeno poppers and onion rings and shame.

[–] [email protected] 22 points 1 year ago (2 children)

I don't understand tipping delivery drivers percentage of the goods. If they aren't involved in the restaurant making the food, why should I tip percentage of the tab. Should really be based on distance and amount of stuff delivered. I've started just opting to punch in dollar amounts that feel right to me.

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[–] [email protected] 43 points 1 year ago (3 children)

I killed all delivery nonsense a while ago. It was like 4 fees plus a demand for a tip on top of inflated prices; go to the restaurant and pay $15 or pay DoorDash $35 for the same shit? Fuck that, I'll drive and pick my own damn food up.

And bonus, if half of it gets eaten in the car - I mean "wasn't given to me by the restaurant", sorry - at least I'm the one who ate the damn thing.

[–] [email protected] 18 points 1 year ago

I work from home and am very happy to get out of the house to pick up food.

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[–] [email protected] 36 points 1 year ago

Tips help the company a lot more than the worker. If everyone decides to just be an asshole for a while and stop tipping, the workers being exploited will quit, and companies will be forced to pay actual living wages to attract/retain workers.

But that’s not going to happen because the social pressure of tipping is just too strong… and I say that as someone who is part of the problem by always leaving a tip :/

[–] [email protected] 34 points 1 year ago

Don't want to pay your employees a decent wage? No need to worry, that's for the customers to sort out!

American tipping culture is off the rails, and business owners are rejoicing, I bet.

[–] [email protected] 32 points 1 year ago (1 children)

Their fees and tipping finally got me to stop using the service at all. So many times a $10 tip would be left only for my food to show up an hour later and cold. It just stopped being worth it. Half the “drivers” are on foot or e-scooters at this point and the food is destroyed by the time it gets there.

I’m sure I’m not the only one coming to this conclusion too. The prices keep going up and the quality goes down

[–] [email protected] 14 points 1 year ago (1 children)

Absolutely! I finally took DoorDash off my phone when I realized how they were slowly increasing the price of each part of the service over time. What started as a reasonable service for a reasonable price has turned into a game of boiling the frog without him noticing the heat is rising. I noped out hard.

[–] [email protected] 9 points 1 year ago

My coworkers are doing a doordash lunch once a week and I was ok-ish with until my fav sandwich cost me twice as much as the restaurant price. Later that week I got an email from said coworkers informing us that we were having DISCOUNTED food because they bought a doordash pass which has since expired and we need a new one to keep the prices low. This was the end of it for me.

[–] [email protected] 30 points 1 year ago* (last edited 1 year ago)

I view tipping as a form of hostage payment, I'll tip you today so you don't mess with my food tomorrow. My highschool time showed me how vulnerable people's food was to the whims of teenagers.

When a app nudges for tipping I just think they haven't set the right price for the service.

Luckily I live in a place without a tip culture now, so relaxing to know how much things actually cost.

[–] [email protected] 25 points 1 year ago (1 children)

I think wages should be increased and tip if the service is good, not force those employees to live off of only tips.

[–] [email protected] 12 points 1 year ago

I don't think people should even be expected to tip if the service is exceptional. It places a lot of social pressure on people who may not be able to afford a tip and weren't expecting to need to give one. If you MUST have an additional incentivisation system for good service, a better way to do it would be ask customers to rate the people serving them (digitally) and just use an internal reward system.

I don't personally like the idea of being expected to assign a numerical value to a living, breathing person either way.

[–] Lucidlethargy 21 points 1 year ago (1 children)

I always tip, but I'm pretty fucking over it from a company perspective. Doordash, Uber, and Grubhub are raking in INSANE profits while they stiff their workers.

These companies shouldn't be taking more than 1% or less of every transaction. Instead, they take a WAY larger cut. They do it in the worst possible way, too. There are layers of hidden fees - everything from menu items being secretly increased in price, to fees you don't see until the final second that they discretely lump (hide) under the sales tax column.

Fuck these companies.

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[–] [email protected] 21 points 1 year ago (3 children)

We get asked for tips here in Australia where we have a minimum wage and no tipping culture - it’s rubbish because we don’t need to subsidise people’s income at all, but the app doesn’t differentiate countries customs it seems. Uber’s apps are the same always asking for tips despite minimum wage….

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[–] [email protected] 19 points 1 year ago (1 children)

I've never used GrubHub, DoorDash, or any of those meal delivery services. I know I'm in the minority here, but I just don't trust people to not mess with my food in between the store and my house.

[–] Bakkoda 11 points 1 year ago (2 children)

I've never once even considered it. I absolutely do not get this concept.

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[–] [email protected] 13 points 1 year ago (13 children)

well that's the end of dardashian GrubHub for me I'm tired of that shit

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[–] [email protected] 12 points 1 year ago (2 children)

I used Grubhub exactly once.

Fucker ate my kids chicken tendies. I'll pick up my stuff from now on.

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[–] [email protected] 10 points 1 year ago

I travel for work often so used to use them. It was nice since it worked with my receipt software. I used to use them

  1. Costs are way too high

  2. Food was spilled, messy, and cold

  3. The tracker was a lie

This is going to make me never use them again

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