this post was submitted on 22 Feb 2024
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Standalone Google Pay app in the U.S. is going to be shut down on June 4th, 2024 (lemmy.world)
submitted 6 months ago* (last edited 6 months ago) by [email protected] to c/[email protected]
20 comments fedilink hide all child comments
 

We are writing to inform you about changes to your Google Pay experience. As we continue to provide safe and seamless payments to users around the world, we are also simplifying the app experience in the U.S. For years, Google Wallet has been the primary place to securely store payment cards used for tap and pay in stores, alongside your other digital items like transit cards, driver’s license or state IDs, and more. While in-store and online payments via Google Pay are unchanged, the U.S. version of the standalone Google Pay app will no longer be available for use starting June 4, 2024.

Anywhere you normally use Google Pay — from checking out online to tapping and paying in stores — remains the same. If you use your Android phone to shop in stores where Google Pay is accepted, you can continue to tap to pay in stores with the Google Wallet app. Learn more about Google Wallet.

Here are the key changes and important dates:

• As of today you will no longer be able to view or activate deals in the app. If you previously activated a deal, and are still waiting for cash back, regular reward timelines apply. We know finding the best deal is important when shopping, which is why we launched a new deals destination on Search.

• Changes to peer-to-peer payments: As of June 4, 2024, you will no longer be able to send money to, request, or receive money from others through the U.S. version of the Google Pay app.

• Manage your Google Pay balance from the Google Pay app until June 4, 2024: You can use the U.S. version of the Google Pay app until June 4, 2024 to view and transfer your Google Pay balance to your bank account. You can continue to view and transfer your funds to your bank account after June 4, 2024 from the Google Pay website. Learn more about transferring money out of Google Pay.

Source: email update

[Edit: post title and source]

all 21 comments
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[–] [email protected] 34 points 6 months ago (2 children)

Every time they "simplify" their products, they make it worse.

Stop. Fixing. What. Isn't. Broken!

[–] [email protected] 11 points 6 months ago

They entered multiple industries and took losses to rise to the top and outlast the competition, in many cases. Now that they're running what are practically utilities, they see there is no money in it and pull out.

Modern tech industry 101, and yes, it's dumb as fuck.

[–] [email protected] 8 points 6 months ago (3 children)

I've not had a standalone Google pay app in years, why was it still a thing in the US?

[–] [email protected] 7 points 6 months ago

You know they adopted chip n pin two decades after the rest of the planet aye? They're still using fuckin cheques like it's medieval times or something

Sideways glance at France

[–] [email protected] 3 points 6 months ago

No idea, I haven't had it either. I uninstalled it a while back because I couldn't figure out what the use was.

[–] [email protected] 2 points 6 months ago (3 children)

I used it for peer-to-peer payments. Guess I'll join Venmo like everyone else now.

[–] [email protected] 4 points 6 months ago

I had to look up what Venmo was. You guys have bank accounts for your bank accounts 😂😂😂

[–] [email protected] 2 points 6 months ago (1 children)

Are you not able to just pay someone from your bank account?

[–] [email protected] 1 points 6 months ago (1 children)

I can, but this generates a paper check which gets mailed to their address over the course of several business days, so it's not the most convenient. I guess I could ask them for a voided check so I can make an ACH transfer to their bank account using the account and routing numbers, but that's a lot of work and takes several days to clear.

[–] [email protected] 2 points 6 months ago (1 children)

You still use cheques in the US??? I see why you need this app now

[–] [email protected] 1 points 6 months ago (1 children)

Also, while we in Germany use PayPal rather than Venmo, the reason is, that a direct transfer takes much longer (2 business days), instead of immediate arrival of the money via PayPal and while there is the possibility of immediate bank transfers, most banks charge money for that (mine charges 50ct), while PayPal is free.

Haven’t used a paper cheque in my life though. It’s either digital or cash.

[–] [email protected] 1 points 6 months ago

In the UK bank transfers are usually instant and free, although PayPal is still used in situations where you wouldn't want to give out your bank details

[–] [email protected] 1 points 6 months ago

According to this thread, India and Canada are the only major countries to have figured out how to transfer money nearly instantly from bank account to bank account without actually revealing account details.

(Yes, this is just me depending on Murphy's law. I'll wait for you all to correct me and let me know all the countries that have reached this stage.)

[–] [email protected] 20 points 6 months ago (1 children)

The fun part is you still can't transfer out less than $1. I had 81¢. So I tried to transfer in 21¢ so I could transfer a whole $1 out.

Nope, can't transfer in less than $10.

I was able to transfer in $10 so I can get my $10.81 out. But fuck, Google, if you're the one shutting shit down, how about you let me transfer my money out regardless of how much/little there is?

[–] [email protected] 4 points 6 months ago (1 children)

I would imagine they'd send you a check at some point, but yeah, not really a customer-facing experience.

[–] [email protected] 11 points 6 months ago (1 children)

I mean, we never figured out how it happened, but they denied me a warranty return on a phone that I bought from them because it didn't match the IMEI they said they sold me.

I keep buying their phones, so maybe I'm dumb, but I'd rather not have to rely on Trust Me Bro to get my money. Even as little as it was.

[–] [email protected] 5 points 6 months ago

No, you're absolutely right. Especially given how fragile Google's attention span is.

On a related note: T-Mobile is convinced I haven't sent them a trade-in device although their own tracking shows I have, and they've even gone so far as to remove my monthly installment bonus. Their mistake, but I would've been on the hook had I not noticed it.