this post was submitted on 23 Jan 2024
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Ubiquiti

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This is a place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, AirFiber, etc.

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The original was posted on /r/ubiquiti by /u/AppearanceNeither218 on 2024-01-23 01:14:50+00:00.


I ordered a G5 Pro last week along with an IR enhancer. Unfortunately Ubiquiti sent a defective one. Is it typically that they make the customer pay for all RMAs even if they sent a defective product?

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