Yes, the server was having issues for a few hours today. Once it was reported, @[email protected] sprang into action and got things sorted out. I don't have the details on exactly what happened, unfortunately.

[–] kersploosh 9 points 1 year ago (2 children)

I have an update to share. Apparently the pictrs service has a habit of not cleaning up its temp files, which then eventually consume all the disc space. That's what happened today. The bug is supposedly fixed in the next version of pictrs. When the server is upgraded to Lemmy 0.19 TheDude will update pictrs at the same time.

[–] brbposting 4 points 1 year ago (1 children)

Thanks for the update!

What’s the best way to report server problems?

And thanks @[email protected] :)

[–] sugar_in_your_tea 4 points 1 year ago (1 children)

Probably by making a post here. Server admins will see it and contact the main admin.

[–] kersploosh 7 points 1 year ago

Making a post here will work. Though for the fastest response you should get into our instance's Matrix chat: https://matrix.to/#/#sh.itjust.works:matrix.org

[–] flambonkscious 3 points 1 year ago

Dirty old pictrs.... Classic move /s

[–] TheDude 2 points 1 year ago (1 children)

Hey!

The best way is to @TheDude on our matrix channel. This action triggers notifications across all my devices, creating a barrage of alerts that almost always grab my attention, a.k.a a ddos to my sensory system.

@[email protected] explained it well. It was related to a small bug on the pictrs service that I've already reported which they quickly fixed in a newer version. I will tackle this upgrade at the same time as I get this instance up to v19

[–] brbposting 1 points 1 year ago

🙏