this post was submitted on 06 Mar 2024
369 points (98.2% liked)

Ask Lemmy

27268 readers
1769 users here now

A Fediverse community for open-ended, thought provoking questions


Rules: (interactive)


1) Be nice and; have funDoxxing, trolling, sealioning, racism, and toxicity are not welcomed in AskLemmy. Remember what your mother said: if you can't say something nice, don't say anything at all. In addition, the site-wide Lemmy.world terms of service also apply here. Please familiarize yourself with them


2) All posts must end with a '?'This is sort of like Jeopardy. Please phrase all post titles in the form of a proper question ending with ?


3) No spamPlease do not flood the community with nonsense. Actual suspected spammers will be banned on site. No astroturfing.


4) NSFW is okay, within reasonJust remember to tag posts with either a content warning or a [NSFW] tag. Overtly sexual posts are not allowed, please direct them to either [email protected] or [email protected]. NSFW comments should be restricted to posts tagged [NSFW].


5) This is not a support community.
It is not a place for 'how do I?', type questions. If you have any questions regarding the site itself or would like to report a community, please direct them to Lemmy.world Support or email [email protected]. For other questions check our partnered communities list, or use the search function.


6) No US Politics.
Please don't post about current US Politics. If you need to do this, try [email protected] or [email protected]


Reminder: The terms of service apply here too.

Partnered Communities:

Tech Support

No Stupid Questions

You Should Know

Reddit

Jokes

Ask Ouija


Logo design credit goes to: tubbadu


founded 2 years ago
MODERATORS
 

I've worked with some pretty rotten software, but management software is easily the most user unfriendly, so my vote goes to HPSM.

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 33 points 9 months ago* (last edited 9 months ago) (5 children)

For all the flak it always gets, can I just say I'm relieved nobody said JIRA yet? I think JIRA is great for what to does, but companies are just bad at setting it up right. Either they go overboard with restrictive processes, or they are unorganized mess, there is no in between. But that's not the software's fault. (Braces for downvotes)

[–] [email protected] 13 points 9 months ago* (last edited 9 months ago)

Yeah the shitty bespoke markup language and half assed integration of a WYSIWYG editor that fucks up tickets with formatting that is more complex than a few headers and a few lists makes it the worst in my opinion :(

[–] [email protected] 12 points 9 months ago

Jira itself is fine. The problem is the "user generated content"

[–] [email protected] 9 points 9 months ago

We used Jira at work and when the ticket was set up properly (stories, subtasks, etc..) it worked well.

[–] [email protected] 7 points 9 months ago

I think JIRA is okay. I've used MUCH worst bug reporting software. The worst thing I can say about JIRA is that it is designed to implement scrum and IMO scrum is cargo cult programming.

[–] [email protected] 7 points 9 months ago (1 children)

I would say it is the softwares fault though. Ever heard of "convention over configuration"? Jira is like the opposite of that idea. For a task management app, you need something more opinionated and less configurable I feel like. Something simpler that covers most use cases and doesn't try to cover literally everything cause that just makes it so complicated. Jira is the opposite of KISS as well.

[–] [email protected] 3 points 9 months ago

I like JIRA, but you make a good point there. My company lets every team manage their project however they want. They go an extra mile to tailor and customize JIRA in whatever way each team "needs". But having over 100+ teams in my company has made projects a nightmare, I have to write very complex JQLs and filters just to get the results I need from all the projects I'm involved with. There's no pattern at all.