this post was submitted on 06 Mar 2024
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I've worked with some pretty rotten software, but management software is easily the most user unfriendly, so my vote goes to HPSM.

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[–] [email protected] 107 points 9 months ago* (last edited 9 months ago) (9 children)

I hate Teams, give me Slack

Edit: I left an optional team in teams, and still got a notification for a meeting that isn’t on my calendar, my meetings page, nor do I have access to in any other way.

[–] [email protected] 35 points 9 months ago* (last edited 9 months ago) (5 children)

IMO Teams beats all the others on video calling specifically. But everything else it does worse than its competition. The message boards and chat features are abysmal.

[–] [email protected] 34 points 9 months ago

I beg to differ. I’m jumping over from a Zoom workplace to a Teams workplace, and Teams is trash. Worse video, worse audio, worse connectivity, fewer end user features, etc. The only thing that’s nice is how it archives meeting chats and recordings.

It’s only used because it’s basically free with enterprise office.

[–] [email protected] 18 points 9 months ago

Interesting, teams has the worst video call quality I’ve ever seen. Trying to pair program is painful, can’t move too fast or the other person will miss what you did since the screen share frame rate is like 5.

Same VPN connection on slack, no noticeable lag, high frame rate, and very crisp resolution.

[–] [email protected] 9 points 9 months ago (1 children)

Teams beats all the others of video calling specifically.

That's because it's Skype. MS bought them and integrated it into Teams.

[–] [email protected] 6 points 9 months ago

Early on, Teams was kinda doing it's own thing and it wasn't half bad. Then, Microsoft shut down Skype for Business (formerly Lync) and brought most of that team over with all of their baggage. Feature development for Teams went to absolute hell after that point.

[–] fruitycoder 4 points 9 months ago (1 children)

FOSDEM 2021 was hosted on Matrix. After that exp no other meetsing app lives up to it. I just want seemless chat with presentation and seemless break out rooms again.

[–] [email protected] 2 points 9 months ago (1 children)

Did fosdem not go back to matrix in 22 and 23? Why not?

[–] fruitycoder 2 points 9 months ago

It was full remote that year is all

[–] [email protected] 1 points 9 months ago

The background noise surpression of Teams is peak quality (vs Webex and Slack, though Webex is somewhat good)..

[–] [email protected] 28 points 9 months ago (1 children)

When our company annoucned the switch to Teams I actually offered to pay for the slack licence out of my own pocket instead. But the boss insisted we need the onedrive integration or some shit and declined.

[–] [email protected] 19 points 9 months ago (1 children)

Yeah that was BS. Boss was told to say anything other than “to save money”. That’s the entire value prop for Teams.

[–] [email protected] 12 points 9 months ago (1 children)

"it's included in the licenses we already pay for"

[–] [email protected] 2 points 9 months ago (1 children)

I know, but the rollout playbook is to pump up the Office integrations, not showcase the cost savings. Because normal end users don’t care.

[–] [email protected] 4 points 9 months ago (1 children)

And then people don't even use the office integrations, which are pretty much the only good thing Teams has. The integration of PowerPoint with meetings is actually pretty good, but the number of presentations I've sat through where someone just screen shared their PowerPoint window is absurd.

[–] [email protected] 2 points 9 months ago

They can detect that too, so Microsoft “could” automate the better way.

[–] [email protected] 24 points 9 months ago (1 children)
[–] [email protected] 5 points 9 months ago (1 children)

I had this same discussion at work. My employer is full office 365 and SharePoint for everything. Teams is a catch-all app that does a lot, but none of it well.

[–] [email protected] 1 points 9 months ago

The file sharing aspect drives me crazy

[–] [email protected] 12 points 9 months ago (1 children)

Fine but why can't I ever find my chats back? There's so many damn channels and they each have threads that make it even more difficult to find your way I see a channel in my unread area, then I open it, and if I click away, now I can't find it anymore. Annoys me to no end. How do people deal with this? So many different chats, it's insane.

[–] [email protected] 3 points 9 months ago (1 children)

There’s a bit of configuration for the channel list that you can do to keep what you want where you want. Sounds like you have a section set to only show unread, that’s a setting. Also, there are back and forward keys (and shortcuts for them too) to move between a series of chats like a browser.

[–] [email protected] 1 points 9 months ago

Teams can’t even set up groups within the chat window other than Pinned. What trash is that? Microsoft has a great track record of taking capabilities from earlier tools or versions and removes them.

I’m looking at you message auto preview ONLY for unread messages.

[–] [email protected] 9 points 9 months ago

Teams has absolute dogshit annotation. Literally takes years to start it and then you can't move or change your screen as the presenter

[–] [email protected] 6 points 9 months ago (2 children)

I detest slack, teams is better (but that's a low bar) lol

[–] [email protected] 16 points 9 months ago (1 children)

Now that is an unpopular opinion!

[–] [email protected] 4 points 9 months ago

Yes! I've finally done it!

[–] [email protected] 3 points 9 months ago

As a messenger, this is objectively wrong. There may be some less than obvious customization options in slack, but it is so much more robust for messaging.

I mean, threads alone put slack in a whole other league.

If you’re being serious, I’d really like to know what you dislike about slack. It’s been a minute since I used it as my daily driver, but I find myself quite frequently irritated about not having enough control.

[–] [email protected] 2 points 9 months ago (2 children)

I hate Slack, give me Mattermost or Rocket.Chat

[–] [email protected] 1 points 9 months ago

I will look into these

[–] [email protected] 0 points 9 months ago

Looked at all of these, chose Lark.

[–] [email protected] 1 points 9 months ago

Did you check the calender in Teams? Not to be confused with the calender in Outlook, which may or may not overlap.

[–] [email protected] 0 points 9 months ago (2 children)

You must have a nice well maintained slack instance. We just migrated to it from teams and they've added me to 50 + channels some with thousands of people and the whole program churns. It doesn't send timely notifications or sometimes none at all. If I leave any of the bogus channels I get automatically added back. Nobody wants to use it we all want teams back. The worst part is it only keeps DM history for two weeks our teams would keep history for years.

[–] [email protected] 2 points 9 months ago

The last point is purely a configuration thing. Our Teams instance only keeps DMs for I think 30ish days -- legal wants to minimize the surface area of discoverable material. Same reason our Exchange instance nukes emails over 12 months old unless you manually move them to an archive.

[–] [email protected] 1 points 9 months ago (1 children)

Adding people back to channels is definitely an admin choice. 2 weeks history is a plan limit, I think only the free tier has it.

You can mute channels / go @s only, create new channels for whatever needs you have. Hopefully you can find a way to make it more usable within the confines of your admins config. Also note, the config may not even be intentional, so it may be worth reaching out to IT

[–] [email protected] 2 points 9 months ago

I'm slowly starting to live with it and it's getting better the more channels I mute and group. The notification issue is still real though I've adjusted quite a few settings to get it working better. Including disabling mobile notifications and making slack use it's own notification system and not the system integrated one for Windows. The automation opportunities that exist are exciting too but will take us a while to flesh out.