Funny

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General rules:

Be kind.
All posts must make an attempt to be funny.
Obey the general sh.itjust.works instance rules.
No politics or political figures. There are plenty of other politics communities to choose from.
Don't post anything grotesque or potentially illegal. Examples include pornography, gore, animal cruelty, inappropriate jokes involving kids, etc.

Exceptions may be made at the discretion of the mods.

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Ticket closed: resolved (lemmy.world)

submitted 9 months ago by [email protected] to c/funny

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[–] sugar_in_your_tea 1 points 9 months ago

I used to try to be empathetic, but then I realized I'm just taking up even more of their time. The best strategy imo is to just get to the point as quickly as possible so both you and the rep can get on with things.

However, if the call is going to be long regardless, I do banter a bit.

The closest I had to that job was as an IT help desk person at a university working with faculty. I only had to actually interact with 3-4 people in a given day, so I don't know if it really counts.