You Should Know

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YSK - for all the things that can make your life easier!

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All posts must begin with YSK. If you're a Mastodon user, then include YSK after @youshouldknow. This is a community to share tips and tricks that will help you improve your life.

Rule 2- Your post body text must include the reason "Why" YSK:

**In your post's text body, you must include the reason "Why" YSK: It’s helpful for readability, and informs readers about the importance of the content. **

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Provided it is about the community itself, you may post non-YSK posts using the [META] tag on your post title.

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YSK: While you're on Lemmy/Kbin/Fediverse, you're not "the product" but you're also not "the customer". (lemmy.world)

submitted 1 year ago by [email protected] to c/[email protected]

257 comments fedilink hide all child comments

Why YSK: Getting along in a new social environment is easier if you understand the role you've been invited into.

It has been said that "if you're not paying for the service, you're not the customer, you're the product."

It has also been said that "the customer is always right".

Right here and now, you're neither the customer nor the product.

You're a person interacting with a website, alongside a lot of other people.

You're using a service that you aren't being charged for; but that service isn't part of a scheme to profit off of your creativity or interests, either. Rather, you're participating in a social activity, hosted by a group of awesome people.

You've probably interacted with other nonprofit Internet services in the past. Wikipedia is a standard example: it's one of the most popular websites in the world, but it's not operated for profit: the servers are paid-for by a US nonprofit corporation that takes donations, and almost all of the actual work is volunteer. You might have noticed that Wikipedia consistently puts out high-quality information about all sorts of things. It has community drama and disputes, but those problems don't imperil the service itself.

The folks who run public Lemmy instances have invited us to use their stuff. They're not business people trying to make a profit off of your activity, but they're also not business people trying to sell you a thing. This is, so far, a volunteer effort: lots of people pulling together to make this thing happen.

Treat them well. Treat the service well. Do awesome things.

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[–] [email protected] 19 points 1 year ago* (last edited 1 year ago) (2 children)

People always forget the last part of the quote: "The customer is always right in matters of taste."

;-)

[–] [email protected] 7 points 1 year ago

I like this but I cannot find a reputable source to back this quote. Do you have one by any chance?

[–] [email protected] 0 points 1 year ago

I've heard: "the customer is always right, until you get their money."