this post was submitted on 05 Nov 2023
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Yo I have a story for you.
I have a damn Thinkpad T495, so not thaat old, but "oUT oF WaRrAnTy".
I need Windows for work stuff, so I tried installing it and that shit misses drivers. Downloaded .exe drivers and put them to a seperate USB stick (after giving up the wish to include them in the ISO).
But supposedly these drivers are installers and not direct executables, and I have no idea of Windows. So well... contacted their support.
First, if its not a hardware problem it doesnt exist. Did the typical thing, click through the "Oh maybe its a problem with X?" "No, I know your stupid FAQs wont help me,
other problem"Support mail? No way.
So I get to a very friendly bot, giving me stupid solutions
Not helping, I want to get a mail contact
It does not help me, I need to speak to a human.
fuck you
That damn list suddenly had a support mail? Lol? These bots really react best if you plain up harass them. I reproduced this exact scenario twice.
I always do that if I'm on the phone and the stupid bot is being unhelpful. And especially if my call might be monitored. "No you stupid fucking bot that didn't work. I want to talk to a human" "Fuck you. Get me a person to talk to". etc. It's the fastest way
It probably won't always work, but pressing 0 is usually a "hidden" option that'll connect you to a human. It used to be used to connect people to an operator, and many companies still use it that way, even if they don't advertise it.
Related XKCD: https://xkcd.com/806/
I've been encountering fewer and fewer of those that still work lately. Most IVR systems I've interacted with just disconnect you if they can't understand your input.
I've had plenty get really snarky when you try to do that. The prompt will pause then just restart the speech.
I just say "agent" until it gives me one, works like a charm!
This. Must voice systems use the word "agent" as a shortcut.
For Lenovo, install Win10 from a USB, install Lenovo Vantage, hit update. For Dell, install Win10 from a USB, install Dell Command Update, hit update.
Manuallyneeding to find and install drivers stopped being a thing after Win10 1709, which was 6 years ago at this point. Win10 will almost always get you fully updated drivers if you just keep hitting Windows Update on a fresh install.
I cant install Windows because of missing drivers. I know vantage is the tool to use
What? Drivers usually come after the windows install. Whats the error?
I bet you it's because of the intel RST settings in the UEFI. If RAID is turned on the RST driver is needed. Ive ran into this exact same issue, not being able to see my drives when installing windows. Swap over to AHCI and the windows installer should see the drives.
Note that changing that setting can cause problems for existing OS installations. Make a backup and do your research before changing that.
For sure iRST. Will sometimes need the chipset driver to detect the SSD/HDD during install when that's enabled.
Its an AMD laptop with an NVME ssd.
Thanks for the tip!