this post was submitted on 20 May 2025
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On the one hand, I agree with you.
On the other hand, if you're deathly allergic to something as common as onions, you probably shouldn't rely on fast food workers to keep you alive.
I've got a friend with actual Celiac's disease. To the point where a drop of wheat could be the end of him. He does not take this kind of chance, ever. He trusts me to cook for him, but I care about his existence beyond just being a customer.
If you're serving food to the public you should probably be careful not to kill them.
It's a nice ideal, but historically the companies don't think like that and in most cases the workers don't get paid enough to be that passionate. 4/5-star restaurants? Sure. Not fast food, though.
Also consider the sheer amount of food orders a fast food place gets in a day, especially with things like DoorDash on top of in-person and drive-thru.
It can simultaneously be dumb for him to trust the company and for it to be the company’s fault that he was fed something he specifically asked not to be served.
Indeed. I said it in another comment just now, but what I'm getting at is more: "Fool me once, shame on you; fool me twice, shame on me"