I get why people downvoted this, but you're not entirely incorrect. The two "sides" do exist, they just both happen to be on the same side and aren't entirely opposites like "left" and "right" would imply.
Until we see a socioeconomic party platform that wants similar reforms to what is seen in the Nordics presently when it comes to policy, there's no true "left" party in the US, IMO
I can tell you, as someone who has done tax prep for friends for the last few years, that the customer service this year compared to last year was miles better. Shorter waits, less turnaround, I was actually kinda impressed.