There's something to be said about customer service though. Not everyone is computer savvy. Not everyone can solder. It's pretty shitty to tell a customer, "Yeah, there's a flaw with our product that we sold you. Just fix it yourself or pay someone else to fix it for you, we don't want to deal with it."
There's something to be said about customer service though. Not everyone is computer savvy. Not everyone can solder. It's pretty shitty to tell a customer, "Yeah, there's a flaw with our product that we sold you. Just fix it yourself or pay someone else to fix it for you, we don't want to deal with it."