Hardly. There are infinite stories of mistakes we've all made. Kind of you to share the warning.
Well over a decade ago, some complained about their speed, thinking they should see closer to 1Gb/s with their set up. I asked them to look at their ethernet connectors, 4 conductor or 8? These were 10/100, just 4 copper wires, as that was enough to get 100Mb/s.
They replied "I am a moron." No they weren't either. Easy to miss something when there are so many bits of stuff going on.