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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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FedEx shipping (alien.top)

submitted 10 months ago by [email protected] to c/[email protected]

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Hi guys, just a PSA - watchout if your precious Framework is shipping through FedEx.

Once mine shipped from Taiwan I requested they hold it at a shipcenter for me to pick up instead of dropping it off at my front door.

They ignored it and delivered it to my address. I was out of town for a day, so I was nervous the whole day just hoping it wouldn't get stolen.

Luckily it was still there when I got home. Also it took 7 days to ship, as it got held up at customs.

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[–] [email protected] 1 points 10 months ago

Glad you got yours OK, but warnings about shipping companies are a bit pointless because everyone is going to have a different experience based on their country, national and local FedEx/UPS/DHL locations, road/weather conditions, and performance of each individual delivery driver.

[–] [email protected] 1 points 10 months ago

Local location is who this is on. Both of my laptops, FedEx has required a physical signature.

So much of your experience with a delivery company depends on the local office and drivers.

[–] [email protected] 1 points 10 months ago

Not an issue with holding, but mine has been sitting in the Tennessee distribution center for 20 days now. (I'm in Utah) FedEx says there's nothing they can do other than wait and pray it eventually shows up. :headwall:

[–] [email protected] 1 points 10 months ago

Just got my amd board for my 13 today. FedEx tried to deliver Monday, didn't leave a tag or anything. Tried to deliver yesterday, left a tag for me to sign, so I did. I was home all day today, got the notification that FedEx tried to deliver, but there was never a doorbell, never a knock. I checked my security cameras and the guy pulled up to my mailbox, stuck a tag on it and left. I had to wait until after 5 to pick it up at a Walgreens, package was torn and partly crushed.

I seriously doubt this main board I've been waiting months for will even work.

FedEx is the absolute worst in the Kansas City area. Had similar problems with a brand new dji drone and FedEx shipping last month.