this post was submitted on 30 Jun 2023
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The Agora

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submitted 1 year ago* (last edited 1 year ago) by Abrslam to c/agora
 

[SOLVED] I had to enter my email and not username to make reset password work ๐Ÿคฆ

So I've been browsing lemmy and this instance for a couple weeks using the jerboa app for Android and thought I'd try another app to see if I liked it better. However I can't find lemmy or sh.itjust.works in my password manager, or anything in my email. So I using my Brower I went to reset my password and the password reset button is greyed out. What do?

edit This might (probably?) be the wrong place to post this. My apologies if so, I'm still fairly unfamiliar with how lemmy works.

Xo

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[โ€“] sneakyninjapants 6 points 1 year ago

/c/main is probably the best place to ask this question imo, more eyeballs.

[โ€“] [email protected] 5 points 1 year ago

Did you have an email associated with your account?

If you do, you have to enter the email, not the username, in the username/email field and the button should become selectable.

If not, there is no way you can reset your password unless you're signed into a browser, in which case you can use that browser to add an email to your account, save, and then use the email to reset the password.

[โ€“] Difficult_Bit_1339 2 points 1 year ago (1 children)

@[email protected]

Could you edit the title and add [Question]?