this post was submitted on 24 May 2025
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r/usenet - Usenet Discussion

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The original post: /r/usenet by /u/lordkuri on 2025-05-24 01:56:11.

I'd get more useful answers out of an AI bot (which this could be for all I can tell). Yeah Greg, this is where I'd put my ticket number, if I had one. I've asked 3 times for one to be created and have been completely ignored. I've also been fed BS lines like "try a different port! that will reroute your connection over the internet!" which is so blatantly wrong I don't even know where to start.

You guys need to get your shit together. Your us west server craps out a lot, and gets god awful choppy and slow intermittently (like 5-6MB/s, then drops to 0 and lags with any replies, then spikes back up, then drops, rinse repeat) and takes FOREVER to reply to article checks, and templated replies with bullshit answers from support when I try to report it just pisses people off.

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