Our internet has been great, my wife watches Netflix while I game and I never had lag issues. Since 3 months ago, we started having issues even when only 1 device is loading the connection. I cannot figure out what has happened to my connection. The issue occurs randomly throughout the day, and it does not seem to correlate to outside weather (windy, snowing, raining, etc.)
I thought there might some local area issues and would be fixed later down the line, but 3 months later and still the same story. I've restarted my modem, prioritized devices, reseated Ethernet cables, checked them for damage, etc. Nothing helps.
I understand that Wi-Fi connections are unstable and that the bandwidth is shared with all Wi-Fi devices, but we didn't have issues for 3 years, so why now? We do not have any extenders.
Here is a PingPlotter graph pinging google. I understand that ICMP pings are not prioritized and that the data might be somewhat inaccurate but the round trip should be decently accurate. I was in an online game at the time I was recording this plot and at the red lines (Packet loss) I in fact briefly lost connection (1-2 seconds) and then it came back.
https://imgur.com/a/ttokSAt
I have the Arris BGW210-700 model with software version 4.28.7
If anyone know what the issue might be please let me know.