this post was submitted on 13 Feb 2025
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Fediverse

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This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

What can we do?

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[–] [email protected] 4 points 4 days ago

It's depressing how many top level comments or replies are about how people like that there is a technical barrier gatekeeping lemmy. Are yall actually leftists or do you just pretend to be while worshipping your own version of social hierarchy in which us nerds are on top?

[–] [email protected] 21 points 6 days ago (1 children)

Add a bell button and a whistle button.

I think instead of promoting a page where people have to choose a server, just send people to lemmy.world directly. We should probably just get people to sign up there at first and have the ability to migrate their accounts to other servers if they want to do that later.

Having to choose from multiple servers is asking people to choose between a bunch of options they know nothing about. Get people straight to looking at content and posting stuff as soon as possible, once they're more invested, and understand more about the different instances they can change servers if that's what they want to do.

But yeah writhing the code needed to make account migration seamless might be a lot of work so not sure if that will happen.

[–] [email protected] 3 points 6 days ago

You need to give people the photon link: https://photon.lemmy.world/

Lemmy has multiple view options, photon is the one that looks the most/exactly like Reddit.

The other view options are; https://a.lemmy.world - Alexandrite UI https://photon.lemmy.world - Photon UI https://m.lemmy.world - Voyager mobile UI https://old.lemmy.world - A familiar UI

[–] [email protected] 8 points 6 days ago* (last edited 6 days ago) (6 children)

Whether these are just lazy excuses or not, but let's be real for a moment.

Imagine someone, who's used to go to reddit.com, search for a reddit app in the app store, both of which have the same logo, design, etc... and use their username/password to login and browse the content.

almost every service, that people use for the last decades is based on this specific approach, except for emails. Even the TLD was always .com

Now imagine, how overwhelmed those people might feel, when you tell them "just come over to lemmy".

Lemmy, where? lemmy.com? Here's where you then start explaining the different instances, federation, etc..

the next question will be: where's the Lemmy app? Remember, the unified logo and design? well, good luck explaining that all lemmy apps are de facto third-party-apps.

Now, once they make it throug all of that, the next hurdle that will confuse the hell out of them are the communities scattered all across the instances.

[–] [email protected] 3 points 6 days ago (1 children)

While I understand and largely agree with your point, I think it's worthwhile to question whether it's reasonable that this is the way people expect the Internet to work.

Companies have spent the last 15 years o so making their best efforts at obscuring the stack, so that unless you're somewhat tech-savvy, you can't tell the concept of app apart from the concept of server. Not unlike how Android and iOS have been obscuring many basics of the system to the point that some people don't even know what a filesystem is.

Perhaps this situation should be regarded as a problem to be solved, rather than just "the way things work" and that we need to cather to it. Mostly because FOSS services will always, invariably, struggle to adapt to a conception of the internet optimized for consumption and nothing else.

I agree that people nowadays might struggle to understand what, for instance, a third-party app is, but I also think it's too an unreasonably low bar to just let it be, and have FOSS forever playing acrobatics to somehow adapt to it.

Whether Lemmy should be the one leading this struggle is a whole another argument lol. Somehow forcing people to understand this with Lemmy in particular, without changing anything of the larger culture, will just cause people to not use Lemmy outright.

But this cannot be the way it works. Everyone using the internet needs some bare minimum tech literacy.

[–] [email protected] 2 points 5 days ago (1 children)

Companies have spent the last 15 years o so making their best efforts at obscuring the stack,

I fully agree here. Whatever software they have developed, is not rocket science, and mostly based off of existing standards.

Gmail, Outlook, etc... just a bunch of *DAV servers on top of an emailing service, paired with some SSO. Same goes for Reddit/X/FB. A simple DB just storing some info and doing some fancy sorting based on that info.

Perhaps this situation should be regarded as a problem to be solved

Yes!

But, on the other hand it's a two-fold sword.

Corps are making money off of peoples lack of knowledge, and this has been the way of how "offering a service" is being done probably since human history... and yes, it pisses me off as well, especially when it comes to human health and nutrition, etc...

But....

Say, you hire contract workers, to build a house, bc. you don't know how to do it yourself. Then you need to hire someone else to approve the quality of the work that's been done, since again... you lack the knowledge. After you've moved in, something breaks, again... you hire someone to fix it.

Now, at what point do you start learning about all the components involved in a built house? electricity, plumbering, walls, etc... and most importantly, do you even care in learning so or not?

And some people, just don't care. They simply don't. Even if the concept of a topic is very easy to grasp, they simply lack the interest in knowing about how it works.

[–] [email protected] 3 points 5 days ago

Say you hire a company to build a house. You don't have the skills or the know-to, but at some point, you'll have to deal with some inevitable aspects of building a house, if only to discuss them with the workers. Say they "force" you to deal with plumbing, for example by including it in the budget. Imagine if you not only don't know how plumbing works, but also what plumbing is. Maybe you've never had to think about it before. What would you do? Would you go to another company that doesn't force you to deal with it, perhaps by not even providing it in the first place?

Say for the sake of argument that this becomes a generalized problem, and companies use it as an excuse to no longer provide plumbing in new houses, as a cost-saving measure. Most people don't seem to care. Over 10 years pass by, and people have gotten used to expect not having running water at home. "It sucks, but that's the way it is I guess".

Now, a community-driven initiative arises to build cheaper houses, complete with running water. Can you imagine most people refusing participating, because building a house with running water implies having to know that plumbing supplies water? That the mere thought of it is already too complicated, and that maybe having fresh water at home is only for people whose special interest is plumbing?

You need some elementary knowledge on things, if only to exist in the world. The Fediverse, and I mean this wholeheartedly, is not that complicated once you grasp the most basic concepts of the internet.

While I won't deny outright that open-source devs most of the time don't think about making their software accessible to the wider public, and that some aspects of decentralized social media still have to be ironed out (duplicated communities on Lemmy are a pet-peeve of mine); these issues are often heavily blown out of proportion. Besides people honestly not understanding some concepts, I think there is also some deliberate anti-intellectualism going on with this topic in particular. People who spend their afternoons troubleshooting Windows just so that their computer games run at 60 FPS suddenly don't know what a website is when Mastodon is mentioned.

I'm pretty certain that this "Fediverse is too complicated" mantra would not have worked at all before 2010.

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[–] Pika 8 points 6 days ago (1 children)

Fully agree with that, the bar is too to high usually unless you're being handheld through the process, realistically there should be an app like how blue sky is that doesn't give you any of the options because less options means easier setup. If they want to jump instances after that that would be considered an advanced function but they can choose to do so on their own accord.

Another issue I think is lack of actual awareness, like Bsky got media coverage, the everyday person still is like "the hells a lemmy"

[–] [email protected] 2 points 6 days ago (1 children)
[–] Pika 1 points 6 days ago* (last edited 5 days ago)

I've used Voyager before and while it comes close, unless they changed how the app operates, I don't think that app fits the description that I'm asking for.

The entire issue with Lemmy is the Federation aspect of it, while it's a good thing to have it's way too confusing for the everyday person. For example I use eternity, the only layout that remotely looks decent in my opinion. It worked similar to Voyager where when you open it for the first time it brought you to an instance and then when you went to make an account it asked you which instance you wanted to make the account on. That right there is going to turn away a good 30 to 40% of the people looking. I know it almost turned me away.

For the point of responding to this comment I reinstalled Voyager, I'm going to portray my experience from someone who doesn't have experience with the fediverse. If you don't wish to see the narration, you can skip the rest

Okay cool I see a bunch of posts, I expect this lem.ee thing is the program oh fun they have Politics on the front page I thought I was trying to avoid that but okay there are some memes here that are pretty cool, let me try to like one,

oh I need an account yeah that makes sense, neat they have a learn more button(most people likely won't click this btw) okay an entire page explaining that the programs like an email client, how is up voting content like receiving emails 😕(personally think they should have used subscribe/follow for that imo)

Okay cool I think I get it let me just use the default instance, let me just skip past all of this pointless TOS stuff, "please write I accept acknowledging that you've read the rules in the sidebar on the front page." uhh Sidebar? Well I don't know how to get to that so let me try the next instance, lemmy.world sounds good. and that one is a 1 2 3 process(if email verification works)

From here they have a functioning account but the app has failed to tell them the core aspects of what federation is, they've failed to explain what defederation is, they failed to explain what the repercussions of choosing an instance does, it's only explained that Lemmy is like email, and to the everyday user, email is identical across all providers, users very rarely if at all have an email provider actively block an email server because they don't agree with what's going on there. For example in the case of LW by choosing that platform you're actively removing yourself from anything that's against their mentalities such as the piracy community, you're also subjecting yourself to a somewhat heavy moderation style instance and also subjecting yourself to hatred in the community without actually realizing you're doing so. You won't know this tell you get told by a user (and you WILL get told by a user).

This could be avoided by having a integration with fediseer or being able to integrate with the instances Blacklist so you can see what is blocked. Or even just a link to their rules would be amazing.

That's my main annoyance in current mobile apps, they are only decent for established fediversers. Most people would have left second or third message into my experience and just gone back to other platforms

[–] [email protected] 2 points 6 days ago (1 children)

Yep. I came, couldn't get into it, https://lemmy.world/post/1388830 and unfortunately went back to Reddit.

[–] [email protected] 2 points 6 days ago (1 children)

Nowadays, [email protected] has daily threads promoting active communities

Also what client where you using for that screenshot? Clients usually show instances after the communities name

[–] [email protected] 2 points 6 days ago* (last edited 6 days ago)

Boost. That was 1 year ago. It now shows the server as well

[–] [email protected] 2 points 6 days ago

"bad ux? bad ui?" i am a graphic designer!!! i only use linux and open source software like inkscape!! yea let's go!! fediverse

[–] [email protected] 2 points 6 days ago (2 children)

I would hundred percent agree with that! Lemmy we need a app/website with a better UI

[–] hmmm 2 points 6 days ago

We have a good looking UI try Summit or Thunder for Lemmy for app and phtn.app for Web

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