Casual Conversation

People feel entitled to support because there's no financial outlay, it's "free". Also, "it'll just take a minute".

The ideal situation is to do the work and negotiate their help in return. "Be glad to help! And you can do $X for me sometime!" Cool thing about that is soliciting help paradoxically makes people like you more. Do the job, then ask them for help. And follow up on that ask or you will be taken advantage of!

Related:

“He that has once done you a kindness will be more ready to do you another, than he whom you yourself have obliged”.

The Benjamin Franklin effect is the brain's effort to resolve the cognitive dissonance we experience when we do a favor for someone we don't particularly like. In order to rationalize our behaviour, we convince ourselves that we must like the person otherwise we would never have done them the favor.

Not 100% agreed with that last quote as it works for people you actually like. But that's the general idea.

Same goes for handyman or carpenter.

I count myself as pretty lucky as entering my forties and not having this happen once yet in my life. All the people around me in my life either know more than I do, are pretty resourceful themselves, or are humble and kind in asking for help. Further, I've never had anyone blame me for issues they've had with their computer after I've worked on it, being they're professionals in other fields who deal with a similar level of that in their own jobs. Like my friend who is a general construction/handyman guy who runs his own business, so he's dealt with some folks being dumb and breaking something and then blaming it on him, so he doesn't want to be that person with me. Finally, I've never had anyone just show up and treat me with the expectation that I would just work on something for them. I have always felt lucky for the sheer number of positive figures I've had in my life.

"OFFENDED". Relative video

When people act like children, treat them as such. Patronize them and berate them while explaining how computers work on the most fundamental level. If they have the gall to talk back and insist they are not a child, then leave them high and dry to deal with their issues. Ideally you leave the fix halfway finished when this happens.

If they get mad continue telling them that they're stupid for not learning how to use a machine a 10 year old child can use and do not treat them like adults until they begin to act like them.