this post was submitted on 17 Dec 2024
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Proton

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Regular user here. I just noticed that none of my browsers on multiple devices can pull up Proton services.

Basically I was cut out what appears to be a few minutes ago.

Anyone else experiencing this?

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[–] [email protected] 16 points 18 hours ago* (last edited 18 hours ago) (1 children)

They have finally updated the Status Page

Not a lot of information, but better than nothing

[–] [email protected] 8 points 17 hours ago

Glad to know I'm not alone. Also, Proton's offering to be a replacement to the big wigs - as it turns out even the little people need their emails and calendar. I was kind of scrambling to think of what I could do as a work around and pretty much settled on I've got nothing.

[–] [email protected] 19 points 19 hours ago (1 children)

There's a post on Reddit that confirms the outage. The major problem here is their status page that says everything is fine after about an hour and a half of outage.

[–] [email protected] 4 points 18 hours ago (1 children)

Are there statues manually set? Or just broken?

[–] [email protected] 2 points 13 hours ago
[–] [email protected] 11 points 19 hours ago
[–] [email protected] 8 points 18 hours ago (1 children)

It's pretty unacceptable its been down for several hours and their status page says all is good. I get shit happens, but the lack of transparency is making me reconsider paying for service next year.

[–] 9488fcea02a9 5 points 11 hours ago

Same here... I'm a paying user for over 8 yrs now. This is unacceptable

Not the outage... Shit happens. I'm not happy with the lack of communication and transparency.

What are our other options for email outside of the big tech corps?

[–] [email protected] 9 points 19 hours ago* (last edited 18 hours ago)

~~Their systems currently report that everything's fine, which - to be fair - could be a misreporting and change at any moment~~
~~Anecdotally all their landing sites load fine for me~~

~~Tackling it from the other side: could it be a problem with your DNS?~~
~~Did you try with another network? Like wifi or mobile data~~

~~EDIT: Formatting~~

EDIT: Tried again and now the email service seems to not be loading

EDIT 2: It is being reported on other sites too, but currently there's nothing official I could find, not even on their Mastodon or Twitter various accounts

EDIT 3: On reddit the volunteer mod alex_herrero wrote an hour ago that "The team is aware and [the] status page will be updated shortly".

[–] [email protected] 7 points 18 hours ago

ProtonPass is also affected.

[–] [email protected] 7 points 19 hours ago* (last edited 19 hours ago)

Trying to login to mail with desktop Firefox through a ProtonVPN server.

status.proton.me: "All Systems Operational"

[–] [email protected] 5 points 18 hours ago (1 children)

Proton mail and wallet are working for me.

[–] [email protected] 2 points 18 hours ago

Same here for email.

[–] [email protected] 5 points 19 hours ago

I'm experiencing this too. Desktop mail + from browser.

[–] [email protected] 3 points 18 hours ago

Back up here. Ohio, USA

[–] [email protected] 3 points 18 hours ago

Down for me as well 😢 , looks like it loads sometimes but all actions result in errors

[–] [email protected] 3 points 19 hours ago* (last edited 18 hours ago)

It is down here, on the laptop. It is working on my android phone though.

[–] [email protected] 3 points 19 hours ago* (last edited 19 hours ago)

I'm also having issues, today with proton VPN I've been having major delays, I tried hotspotting from my phone and three other WiFi connections and it wasn't until about 20 minutes of trying, changing servers, that I finally got a slow connection. Also my phone internet seemed to be crawling.

[–] [email protected] 2 points 18 hours ago

You didn't pay enough money ;P haha

[–] [email protected] 2 points 18 hours ago (1 children)
[–] [email protected] 3 points 18 hours ago* (last edited 18 hours ago)

It's coming in and out, intermittently.

[–] ZebraGoose 2 points 19 hours ago

I works for me