this post was submitted on 20 Jun 2023
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Reddit Migration

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### About Community Tracking and helping #redditmigration to Kbin and the Fediverse. Say hello to the decentralized and open future. To see latest reeddit blackout info, see here: https://reddark.untone.uk/

founded 1 year ago
 

Can I just rant a little to you all?

I've tried numerous times to help people from reddit set up an account and get started on Kbin (and lemmy), but 4 out of 5 times people can't seem to grasp the concept of registering an account and starting to use this platform. Even breaking it down into 2 steps, with direct links... They get angry, and then ragequit their attempt in a huff saying how it's too fucking complicated and it will never take off because it's so hard.

Ok, I get that the fediverse is complicated if you think deeply about all the interconnectivity and federation etc, but there is no reason you even have to think about any of it to create an account and get started. Like, at all.

It reminds me so much of my 70/y old mother-in-law not immediately knowing how to work a tv remote and shoving it at me after 1.5 seconds saying "here, I can't figure this out". When in reality all she had to do was press the fucking big red button...

I'm just so frustrated with people's complete lack of ability to help themselves.

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[–] [email protected] 46 points 1 year ago (16 children)

It is confusing. Simple as. I have an account on lemmy dot ca, but I don't understand how to view or participate in kbin content so I just don't

[–] [email protected] 115 points 1 year ago (4 children)

You are literally participating in kbin content right now, commenting on a thread on a kbin magazine posted by a user registered to kbin.

[–] [email protected] 31 points 1 year ago (4 children)

Tbf, I think that underlines what he was saying. He has no idea where he is, or that he is already participating kbin.

Compare that to reddit, and it's more complicated.

[–] [email protected] 26 points 1 year ago* (last edited 1 year ago) (5 children)

It also underlines what the OP is saying. The average user doesn't need to do anything or think about anything special to use the platform. Simply making an account and interacting with whatever is on front of you will work.

It's only complicated if you're constantly comparing it to reddit in your head and trying to recreate the exact experience here.

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[–] [email protected] 14 points 1 year ago (7 children)

Why do they need to know?

See a post, upvote it, comment on it. It's functionally exactly the same as where they came from. The nuances are dramatically unimportant unless or until someone decides they want to use the platform in a more advanced, detailed way, which is going to be like 5% of us.

There's literally no reason to explain the concept of federation at all unless someone specifically asks "Hey, how can I do this more advanced thing?" The cat pictures are all right here, on my screen, and I can comment on them the exact same way I did on reddit. The only difference is that the interface is a little rougher around the edges at the moment.

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[–] [email protected] 9 points 1 year ago

Yup, it's like email but take away recipients. Yea, there's sorta recipients, but you don't really know who it's federated with/etc. We (foss devs) need better optics here. UX is difficult, though i welcome ideas.

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[–] [email protected] 11 points 1 year ago

You gotta admit, this right here is a pretty classic fediverse moment.

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[–] [email protected] 35 points 1 year ago* (last edited 1 year ago) (1 children)

The funny part is, you're viewing and participating in kbin content right here. This is a thread posted to kbin. My reply will look to you as if it was made in lemmy, but it's not. I have a kbin account, and that's the magic at work.

[–] [email protected] 11 points 1 year ago (1 children)

The best analogy I heard so far is email; everyone gets that you can send an email from gmail to outlook. We are just not used to that websites can interconnect with each other but give it some time and it will be second nature to people

[–] [email protected] 22 points 1 year ago (2 children)

Please stop with the email analogy. It really doesn't help with anything. You send emails to an email address, people don't think of the back end of that process at all and can't make an analogy to social media where posts just... go out into the ether.

The only reason this is confusing is that tech-heads in these services can't shut up about federation despite federation being largely irrelevant to the experience. The fact that the poster above didn't even notice that the interaction is happening cross-service but still was confused about how to interact cross-service tells you that the way to help people get over how "hard" understanding federation is would be to shut up about it.

I mean, that won't help with people not being willing to just make an account on a place at all, but yeah, everybody is so pleased about the interoperability thing that they make the day-to-day use of federated services seem a lot more convoluted than it is in practice.

[–] [email protected] 13 points 1 year ago

I actually agree. Nobody explains DNS to people trying to understand how mail works. They don't need to understand MX records, SPF records, DMARC, DKIM, or anything. All they need to know is sign up and how to use the To: field to start sending emails. Hell - you don't even need to and probably don't want to explain the purpose of the CC or BCC fields at this point either.

If a user is trying to actually understand the underlying technology then the email analogy can be a first introduction. But if someone is technical enough to be trying to learn it's better to just teach them about ActivityPub.

[–] [email protected] 4 points 1 year ago

Yeah, the email thing keeps getting repeated but doesn’t actually make sense when you think about how people use the fediverse.

I think it as more of as being like what kind of device you use to watch subscriptions. Are you picking a tablet or a smart TV to watch Netflix or Hulu? The device is kbin or lemmy. What communities/magazines you interact with is is like the service. All of them can access the service if you’ve subscribed. You don’t need a Hulu device or a Netflix device, just a device.

[–] [email protected] 32 points 1 year ago

you're participating in kbin content right now...

[–] [email protected] 15 points 1 year ago

Looks like you figured it out by accident, this is a kbin thread lol. It's functionally identical to taking part in Lemmy threads, the complicated stuff is happening in the background as our instances communicate. Threads from all instances show up in the "All" tab and you can participate in them just the same as if they were from your own, for the most part. Since you're on a relatively large instance as well, you should be able to search for just about any community you want using Lemmy's own search bar and be able to find one without having to worry about if it's in another instance or not. Chances are, whatever instance its on has been visited by someone else before, so the link between the two already exists. I hope this helps!

[–] [email protected] 13 points 1 year ago

As the others have pointed out, this is a kbin thread. Since your account is on an instance that's federated, all the content comes to you, you don't have to do anything special.

[–] [email protected] 12 points 1 year ago

I don't know if you're aware but ...

[–] [email protected] 11 points 1 year ago

...this whole thread is on kbin

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[–] [email protected] 15 points 1 year ago (2 children)

I think I can understand how confusing this is for people. It took me a while to get used to Reddit originally, and now it is another different environment.

I am kind of running to here because I tried going to Discord and found myself getting rather confused with the many channels/servers (?). I am a tech-idiot. I just like to be in a place where I could see interesting threads to join and chat. I used to go to forums, but those forums slowly died after social media platforms came into prominence. I miss those friendly forum environment, and I struggle to keep afloat in a world that seemed to be moving a lot faster than my brain can follow. :(

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[–] [email protected] 14 points 1 year ago (1 children)

>sign up for reddit just fine
>claims signing up for kbin.social is too hard
???? it's the same process???

[–] [email protected] 10 points 1 year ago

Precisely. Registering for a kbin account is exactly the same as any other site or forum I had to sign up for lmao.

[–] [email protected] 12 points 1 year ago

Honestly, I agree. I am not tech savvy, I am actually a pretty basic user of the internet. I just followed the link provided in a post, registered on Kbin, and started enjoying it.

Now, Lemmy did give me more trouble, and it's the reason I am on Kbin, but even then it was more a matter of having to wait for confirmation. By the time it came I found I preferred Kbin "graphics" (don't know how to explain it better).

Really can't understand what people find so difficult. Even the fediverse isn't a difficult concept: you sign up in one site, you can see posts from other sites too. Simple as that. There's nothing complicated if you're just an user and not someone who has to make it work

[–] [email protected] 11 points 1 year ago

For a lot of people, anything new means stress. So their willingness to put up with that new thing and the amount of perceived stress will almost always hinge on the potential (personal) benefits. And the benefits will initially be perceived as not very high. So the willingness to overcome the hurdle/endure stress will be pretty low.

So don't be too harsh on those people. They'll join once they perceive it as beneficial enough. ;-)

[–] [email protected] 11 points 1 year ago (3 children)

Ok, I get that the fediverse is complicated if you think deeply about all the interconnectivity and federation etc, but there is no reason you even have to think about any of it

you must be kidding. there is no reason to think about that?

to find communities/magazines you have to use some 3rd party tools (you may be lucky and see something in the "all" feed, but that is not guaranteed), then when you find it, you can't just click subscribe, you have to grab the url, go back to another tab where you are logged into your instance and subscribe by manually constructing the url, or pasting the url somewhere (maybe, haven't tried that way).

don't take me wrong, i am fan of open source, which is why i am here, but if you don't see how this is complicated for average non-tech-savy user, then i am not sure what to tell you.

[–] [email protected] 8 points 1 year ago (3 children)

Using 3rd party tools I don't understand, I just use the magazine search bar in Kbin itself. Searching for a term works just fine to get me to any magazines or communities I want to subscribe too, and I've found replacements for any subreddit I've cared to look for so far.

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[–] [email protected] 7 points 1 year ago (2 children)

I don't see how it's hard for a non-tech-savvy user to use. The actual usage is near-identical to reddit. Pretty much the only hurdle in that regard is trying to subscribe to magazines on other instances that haven't been synced yet. Other than that? It works the same as reddit. If you think kbin is too hard, how tf were you using reddit?

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[–] [email protected] 6 points 1 year ago (1 children)

It must be a different experience on lemmy. On kbin I only need to click on a post and the magazine/community is listed in the sidebar - I only need to click the subscribe button.

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[–] [email protected] 9 points 1 year ago (1 children)

A few weeks ago my neighbor (a nice older woman in her 60s) asked me to fix her TV. I walked into her living room and pushed the power button on the remote.

Sometimes it do be like that.

[–] [email protected] 4 points 1 year ago* (last edited 1 year ago) (3 children)

Other times nice old women are just lonely and make you do random things for company.

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[–] [email protected] 9 points 1 year ago (1 children)

I hear you. People have very little pain/change tolerance. Humans want things easy the first time. Those who stick around the fediverse have higher pain tolerance. They are more cognitively flexible. They are principled. There's a short time of adjustment that one has to tolerate.

I'm thankful for all those who have the strength to say "NO" to the likes of /spez. It's a small thing but it shows some determination and character.

[–] [email protected] 9 points 1 year ago

This surprised me when I realized it: how little frustration tolerance most people have when they don't understand something at first.

Maybe one factor is that people are already saturated by the complexity they are forced to deal with everyday because of work and bureaucracy, so they won't put up with something unnecessary.

[–] [email protected] 8 points 1 year ago (5 children)

I don't properly understand how all of this works.

But signing up to kbin on the weekend was just like signing up for anything else online.

And once I did, replying to posts - like this one - was more or less the same as replying on any other discussion forum.

So....I don't get it, what's so hard? Do you really need to understand the technical details underneath to start using this place?

That said, I would like to grasp this whole thing a little better. But I figured the best way to do that is to jump straight in and go from there! :)

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[–] [email protected] 8 points 1 year ago

Did they initiate the process and ask for help or did you offer?

I've been teaching twenty years. If students get themselves to the point of coming with a question based on experience, odds are excellent that they will listen to what I'm saying. If they do something at my suggestion, they are not engaged and do not retain. Same is surely true for learning to use a new website.

So I dunno if this is a suggestion for you or other people reading this post, but consider directing them to magazines/communities that are an actual draw, since people are the actual draw. When they find they cannot post, then they will have incentive to pay attention.

This is so far true for "what is a photon", "what is consciousness", "how do you do a kick", and "why are most metals thermally conductive" so I suspect this isn't a unique thing. Dangle the incentive, then wait for them to ask how to get involved.

Again, not criticizing especially since I don't know your approach, hopefully this can help others. The draw is the community and posts, so highlight that way before they ever see a signup page. They can browse the site without an account.

[–] [email protected] 7 points 1 year ago* (last edited 1 year ago) (1 children)

They are coming here because they are angry at Reddit. They are still angry when they get here. Being angry is not conducive to having a good experience of something new, especially if they didn't want to leave Reddit in the first place. Kbin/Lemmy is being sold as a forced upgrade. It's like if your word processor has all its icons moved around and put into a side bar that's hidden until you know where to click. Why the fuck did they do that? We all hate that sort of shit, and that's what it feels like being forced to come here.

If you are going to promote Kbin/Lemmy, you need to change their mindset before they get here or they will just see a forced downgrade onto a broken Reddit clone.

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[–] [email protected] 7 points 1 year ago (1 children)

Do you want those people who can't even make an account here anyway? Lol
In all seriousness, SSO is a thing and maybe the devs are already looking into it. Google, Facebook. Git, and more all have ways to sign in to services for you. I wouldn't vote to use them given the ideals of why people are moving to these platforms, but if someone wants to use their apple account to sign in here and that makes it easy for them. I'd be happy for it's implementation.

[–] [email protected] 4 points 1 year ago (1 children)

I guess that is the silver-lining, we can weed out people that wouldn't be able to contribute anyway. It's just maddening that there are even people like that out there. I kind of gave up on helping people bridge the gap from reddit to here.

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[–] [email protected] 6 points 1 year ago

You're speaking my language.

When people from other services come around and they complain about how hard it is to be on the fediverse, I'm like "What, like running an instance?" because there's nothing hard about joining an already existing instance!

And to be honest, even running instances isn't that bad. I've got like 5, and I'm just some idiot on the Internet!

[–] [email protected] 6 points 1 year ago (5 children)

Let me put it...indelicately. We are filtering out idiots with nothing to share and who aren't willing to put in effort.

That's fine. Keep chugging along

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[–] [email protected] 6 points 1 year ago

The stoics (ancient philosophers) say: control what you can, but don't worry about what you cannot.

It's their approach to life, and it will bite them in the butt eventually, but there's little you can do about it, so focus on what you CAN do instead?

e.g. you could tell your MIL, patiently (b/c otherwise she'll feel disrespected & angry & won't learn), "here, let me help you so that you'll know in the future: you gotta press this button HERE, and make sure to aim the remote THERE, not over there where you had it pointed, b/c that's how the signal gets established and it knows what you want it to do". That's the other, major part too - putting yourself in their shoes, like she probably knows what button to press, but it wasn't working, so she immediately turned to you, and since you apparently will cave & do it, why shouldn't she? IT WORKS!?:-) She may still get angry even then, but if she learns... then you accomplished what you set out to do? :-) But remember that you can't control whether she learns - only how you offer to teach.

For the other, I'm not sure I know, b/c most people seem to not care about what happened at all, but for those who legit want to come here, maybe make a video walking through the entire sign-in process? "Click here, input stuff there, this is what it looks like"? There may be legit stuff stopping them though - I'm constantly seeing server outages, I had to try multiple times to make my own account even last week before the huge influx, and it's legit a bit confusing to see all the stuff that's constantly broken, or named differently or whatever. But if they can SEE it, it would boost confidence.

Though more likely they just don't want to do it and it's a mere excuse to begin with - and even once they create the account they'll still barely use it after that, so again don't worry about what is outside of your control.:-)

[–] [email protected] 5 points 1 year ago* (last edited 1 year ago)

In my experience, many people resist change (consciously or otherwise). I think they're finding it hard to move out of their comfort zone and/or apprehensive about something new/unfamiliar. A few have legit concerns, and those have to be addressed. But for the others, you may have to be patient with them.

[–] [email protected] 5 points 1 year ago* (last edited 1 year ago)

but 4 out of 5 times people can’t

...or don't want to

Edit: For what it's worth, posted this comment a few days ago.

[–] [email protected] 5 points 1 year ago* (last edited 1 year ago)

I can only assume that the people having trouble understanding kbin/lemmy are either relatively young, or relatively inexperienced with technology. Basically those people whose online experience really only started in the era of Reddit/Facebook/Twitter/etc. Those of us who were online in the early 2000s are familiar with web forums. Kbin Magazines/Lemmy Communities are basically just web forums that can be interacted with from any kbin or Lemmy instance that's federated. Those of us who are even older and were online in the 90s (or earlier) are familiar with Usenet. Kbin Magazines/Lemmy Communities are basically Usenet newsgroups, with the particular instance you're on essentially the same as your Usenet provider. Or for the really old folks like me, instances are like BBSes that are connected to each other with FidoNet.

It reminds me of people who get confused getting on Discord for the first time, when it's really just a modern incarnation of chat-rooms or IRC. None of these ideas are new, and people were able to figure out these core concepts decades ago.

[–] [email protected] 5 points 1 year ago (12 children)

So, please explain me, how can I search for subreddits(magazines , communities) that can be on different servers?

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[–] [email protected] 5 points 1 year ago* (last edited 1 year ago)

When one user is having problems, the problem is the user. When it's multiple users, it's a pattern and problem with the design.

The problem is that people don't want to dedicate time to learn new, foreign things, they just want them to work. Because that's how it is with the stuff they're used to. Those things just work.

Also, fediverse isn't ready. Servers aren't always responding, design isn't finished etc. So it's no wonder people find it hard to use -- because it's an unfinished house or maybe more aptly a village.

[–] [email protected] 5 points 1 year ago

I just made an account and started browsing the threads. Easy. I still have absolutely no idea how any of this works. The info diagram that was posted around a week or two ago was not very helpful.

[–] [email protected] 4 points 1 year ago

It reminds me so much of my 70/y old mother-in-law not immediately knowing how to work a tv remote and shoving it at me after 1.5 seconds saying "here, I can't figure this out". When in reality all she had to do was press the fucking big red button...

It's not just you, the one who is helping us, feeling like this. It's us feeling like this too... or atleast I feel like this.

Suddenly, I'm no longer the technologically sound person that I used to be. I'm overwhelmed. My hectic schedule and paucity of free time is not helping the case, either. There's just too much to read about; figure out... Took me a good hour or so just to create an account. Then another good few minutes to login, when it asked "instances" or something that I wanted to login into.

It's quite different from what I'm used to. I'm feeling as though there's so much that I'm being forced to learn. And I'm annoyed, extremely annoyed, that I've been forced to leave the one place I used to enjoy. I miss the content that I used to enjoy on reddit.

People like yourself, ones taking time out of their day to help us, are really a boon right now. For days (really, a couple hours spread across days), I searched for alternatives to reddit. Tried to read and grasp a couple of guides before I made-up my mind to take that plunge.

I see where you're coming from. And all I can say is, maybe once people get into the head-space to finally migrate, they may be more open to learning. They may still rage a bit about it - I know I am. But they may be open to learn.

Just want you to know that these guides and helps are most welcome right now. Thank you for helping us.

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