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[rant] Why is this so hard for people? (kbin.social)

submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]

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Can I just rant a little to you all?

I've tried numerous times to help people from reddit set up an account and get started on Kbin (and lemmy), but 4 out of 5 times people can't seem to grasp the concept of registering an account and starting to use this platform. Even breaking it down into 2 steps, with direct links... They get angry, and then ragequit their attempt in a huff saying how it's too fucking complicated and it will never take off because it's so hard.

Ok, I get that the fediverse is complicated if you think deeply about all the interconnectivity and federation etc, but there is no reason you even have to think about any of it to create an account and get started. Like, at all.

It reminds me so much of my 70/y old mother-in-law not immediately knowing how to work a tv remote and shoving it at me after 1.5 seconds saying "here, I can't figure this out". When in reality all she had to do was press the fucking big red button...

I'm just so frustrated with people's complete lack of ability to help themselves.

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[–] [email protected] 5 points 1 year ago* (last edited 1 year ago)

When one user is having problems, the problem is the user. When it's multiple users, it's a pattern and problem with the design.

The problem is that people don't want to dedicate time to learn new, foreign things, they just want them to work. Because that's how it is with the stuff they're used to. Those things just work.

Also, fediverse isn't ready. Servers aren't always responding, design isn't finished etc. So it's no wonder people find it hard to use -- because it's an unfinished house or maybe more aptly a village.