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Sounds like they need a new credit card company. Mine wouldn’t even hesitate to cancel the transaction because it’s so obvious at that point.

What credit card company? That seems like such blatant fraud.

Once my friend put total in place of tips. He was very drunk that day. He went over next day to talk to them and they obviously fixed it. That seems like common sense to me.

Tip cash.

If there is no mechanism to convey cash, the request for a tip is likely questionable.

Welcome to lemmy.world!

Neither the OP, this community, you or the person you are replying to are on lemmy.world.

Huh? There so so many protections with cards. All of my cards can very easily do a charge back and they’ll fight the charge with the retailer, not you. You only use a PIN for debit cards using a debit transaction because it’s a direct transfer, resulting in no card fees, very much the same as cash. No real credit cards have a PIN.

Edit: ah, I see they weren’t talking about American credit cards. My mistake! Interesting to learn that other countries do though.

Server here, usually with restaurant Point of Sale systems the transaction isn't sent to be processed by the financial institution until the ticket is closed out. (Presumably because tipping culture 🙄) I don't blame your server for not putting her tip on there, if you get caught without sufficient ass-covering (having the guest initial the tip field is what I usually did) that's a fireable offence.

I have always been very confused about whether the tip line on the receipt in the US works with my British cards given that I enter a PIN into a terminal that doesn't show that tip amount.

As of last year I'm pretty sure the tip is deducted from my card, but I don't think that has always been the case. I understand it works based on PIN-authenticated pre-authorisation for a higher amount and they later take your tip+bill from that pre-authorisation.

It doesn't seem very secure but the US always seems behind on card security.

When I first started travelling to the US for work restaurant staff were always extremely confused about why my card needed a PIN. They often tried again and again or said my card wouldn't go through, then worked out that it needed a PIN. Lots of places then had no way to hand you the terminal to enter it, like they would have to push aside mountains of junk to get the terminal out, or invite me round to the other side of the bar because it's literally screwed down.

Not sure why you weren't billed for the tip in your story. Having to write the tip amount down on the tip line of the bill is 100% how it always works in the US. You may have written it on the customer copy of the receipt, perhaps.

Or they send you this because they don’t want you to send complain of fraudulent transactions and have to eat the cost later on… happy now?

It's just a good business practice from them. You are not that clever friend. Your sarcasm and cynicism aren't real arguments, and your extremism doesn't help anyone.

Probably don't want their customers to be defrauded