this post was submitted on 22 Feb 2024
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[–] [email protected] 117 points 9 months ago (3 children)

And before anyone starts the discussion all over again... That's 70,000 customers who have reported outages on a single site, and is by no means indicative of the total number of customers who are actually without service.

[–] [email protected] 72 points 9 months ago (3 children)

"If we stop counting, then the problem will stay small." - an "unpresidented" cheeto

[–] [email protected] 14 points 9 months ago

Thanks, I forgot about that.

[–] [email protected] 7 points 9 months ago (1 children)

Yeah that worked out so well...

[–] [email protected] 2 points 9 months ago

I mean, it did. It made republicans even more averse to facts.

[–] [email protected] 2 points 9 months ago

Dammit. Now I want Cheetos...

[–] [email protected] 17 points 9 months ago (1 children)

Doesn't help that the title implies that's the actual count, not the number of reported problems from one website.

Normally ArsT is pretty good about that, but I guess in the race to publish first, they put up a poor title.

[–] [email protected] 3 points 9 months ago

Yeah I agree, it should have at least said something like "have reported service issues..." Of course the article makes that more obvious, but even the comments below the original article were filled with people who didn't read it.

[–] [email protected] 12 points 9 months ago (1 children)

Can't even sign into AT&T to view/report the outage. You can (conveniently enough) sign in to pay your bill if you want. AFAIK, the 70k number is the number of reports at Downdetector. It's probably 100s of thousands affected, if not millions.

[–] [email protected] 1 points 9 months ago (1 children)

Honestly, that makes sense. Outage reporting service is nice to have. A way to pay your bills is a requirement. They clearly have different SLAs.

[–] otp 2 points 9 months ago

The other commenter said "bill", but you added the S. I got the impression that you could log in to pay your AT&T bill and nothing else. And if the service being billed for is down, maybe it's ok if people don't pay that particular bill right away...

[–] [email protected] 37 points 9 months ago (2 children)
[–] [email protected] 21 points 9 months ago

It was BGP

"According to an industry source who spoke on the condition of anonymity, the root of the outage appeared to be related to how cellular services hand off calls from one network to the next, a process known as peering. "

https://www.cnn.com/2024/02/22/tech/att-cell-service-outage/index.html

[–] [email protected] 14 points 9 months ago (3 children)
[–] zarp86 34 points 9 months ago* (last edited 9 months ago)
[–] [email protected] 8 points 9 months ago (1 children)
[–] [email protected] 12 points 9 months ago* (last edited 9 months ago) (1 children)

Yes. Except when it's BGP.

Edit:

It was BGP

"According to an industry source who spoke on the condition of anonymity, the root of the outage appeared to be related to how cellular services hand off calls from one network to the next, a process known as peering. "

https://www.cnn.com/2024/02/22/tech/att-cell-service-outage/index.html

[–] [email protected] 3 points 9 months ago

Where's my $20?

[–] ItsGhost 3 points 9 months ago

I would have also put 20 down on an expired certificate

[–] [email protected] 33 points 9 months ago (2 children)

A communication disruption can mean only one thing: INVASION!

[–] [email protected] 10 points 9 months ago (1 children)
[–] Unforeseen 8 points 9 months ago

Right? Like don't get my hopes up

[–] [email protected] 9 points 9 months ago (1 children)

I can't wait to hear all the conspiracy theories and references to "Leave the World Behind."

[–] [email protected] 2 points 9 months ago

You didn't react at all differently this time around after having seen it?

[–] [email protected] 18 points 9 months ago* (last edited 9 months ago) (4 children)

Not only ATT but T-Mobile and Verizon customers too.

Primarily looks to be in the south from what heat maps I saw, kinda sorta near backbone hubs.

Could be a result of shit infrastructure/weather or an attack (which is also a result of shit infrastructure) but no real info afaik has been released.

[–] [email protected] 7 points 9 months ago

I live in the upper midwest and we were hit by it too. Myself and a bunch of my co-workers were without service until about an hour ago. We're mostly AT&T and Verizon around here

[–] The_Lopen 3 points 9 months ago (1 children)

Didn't a solar flare just hit us today? I assume that's the reason

[–] [email protected] 4 points 9 months ago (1 children)

That would disproportionately impact further north not south.

[–] [email protected] 2 points 9 months ago

Dam Yankee solar flare, always trying to take down the south. /s

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[–] [email protected] 15 points 9 months ago (5 children)

Is AT&T not known for not working in general?

[–] [email protected] 13 points 9 months ago

First time in 15y I had issues.

[–] [email protected] 7 points 9 months ago

That's how I know them

[–] [email protected] 4 points 9 months ago (2 children)

Where I am they're pretty reliable, and have better coverage than Verizon. My company provides a Verizon hotspot for work on the road, but I had to add hotspot to my at&t plan because Verizon leaves me without service too often.

I'm not affected by this outage where I'm at, but my wife at home lost service and had to restart her phone to get it back.

[–] [email protected] 5 points 9 months ago

I'm not affected by this outage where I'm at,

This didn’t appear to be location based. I’m on a family vacation with 7 total people on AT&T and 3 of us were affected and 4 were fine. Didn’t have anything to do with the model of phone, the plan you were on, or your location/tower you were connected to. Seemed to just straight up be random. Also a reboot fixed one phone, but not the other 2.

[–] [email protected] 2 points 9 months ago (1 children)

I'm not from the US, I only know AT&T from Last Week Tonight where John Oliver made fun of them many many times.

[–] [email protected] 1 points 9 months ago (1 children)

Actually now that I think about it, they're probably talking about it being unreliable in larger cities. I know I get much slower internet speed whenever I go to any larger cities due to network congestion.

But outside of major population areas they've been really good in my experience.

[–] [email protected] 1 points 9 months ago

Last time I had anything less then 5G full bars was when I traveled across Europe to the middle of the desert in Portugal, to a festival of 40.000 people. The cell towers there weren't built for that many people.

[–] [email protected] 3 points 9 months ago

It depends. Every carrier has better or worse spectrum and/or tower coverage depending on where you are.

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