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The original was posted on /r/sysadmin by /u/UniqueSteve on 2024-01-23 22:55:52+00:00.
It seems that Dell makes our contact information available to an army of salespeople who all claim they are our contact and can save us the most money.
When I logged into Dell.com to ask who our salesperson was the guy I chatted with said he can get us the best deal, then gave me a quote with the wrong customer ID.
I do not want to email or talk to a salesperson to tell them what I want only to have them botch it, or hear a story about how their manager got us an extra special deal only available today.
All I want is a portal where I can maybe configure a standard build and set preferences like no McAfee, or bloatware of any kind, ever. I also want to know I’m getting the best price without having to look for coupons like I’m shopping on QVC.
I thought what I wanted was Dell Premier, but we don’t spend the $100k/yr necessary I guess.
We might buy 5-10 workstations a year, but each time I kind of dread it.
Any other small operations figured out a solution?