this post was submitted on 23 Jan 2024
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The original was posted on /r/sysadmin by /u/esquaredtrading on 2024-01-23 17:32:40+00:00.


I have an auto attendant set up for an after hours call line in Teams. I have set up 2 users to be able to make changes, but the AA is not in either of the users' calls settings.

I have edited the AA by removing each user, saving, then adding back again and saving, and logging out each user and logging back in hoping the changes would propagate, but it has not worked.

Web search has only turned up instructions on adding the users to the AA, and that step has already been performed. Ran a troubleshooter for the AA account and it did not detect any problems.

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