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The original was posted on /r/sysadmin by /u/alexferraz on 2024-01-23 12:14:40+00:00.
Hi, fellow sysadmin.
I work in a relative big company with around 6k office users and the thing which is driving me nuts currently is users complaining about every little micro degradation in their MS Teams call they have in office, and saying at home is much better.
We’re talking with some IT service providers and seems like it is a common issue. Here we already changed everything that both cisco and microsoft recommend and still can’t deliver the same experience the user has at home, not sure if it’s even possible, but the company execs think it is.
Are you guys facing similar issue? And if yes, could you gentle share how are you are tackling it?
What did improved a lot for us was changing internet egress to local, but still not the same experience the users have from home.
Thanks in advance for the attention here!
Cheers and happy 2024!