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The original was posted on /r/sysadmin by /u/Cranapplesause on 2024-01-23 15:28:32+00:00.
Hello All,
I am trying to create a working Archive Policy in Exchange Online.
We want users to choose their Archive policy and not force any Archive period on the users.
We have attempted to create two different MRM Retention Policies.
- The first one is set with the following tags:
- A Tag for the entire mailbox (DPT) with a archive setting of NEVER (This setting will disable the retention action)
- Seven Personal tags. (Each is for years 1 through 7)
- The second one is set with the following tags:
- ONLY seven Personal tags. (Each is for years 1 through 7)
- I was not sure if the issue is that the (DPT) from the first one is just disabling the entire archive process. So I built this MRM without a Default. Still nothing.
I can confirm that a stand alone DPT will function with an Archive period set as default, but this removes the power from the users.
I am changing my Retention Policy under the users Mailbox to the MRM I am testing.
I am Connecting to Exchange Online with Powershell. Connect-ExchangeOnline
I am running Start-ManagedFolderAssistant -Identity XXXXXXXXX after each Archive Policy change.
I am setting polices under OWA.
I opened a ticket with Microsoft and the guy told me to just use DPT... Then when we confirmed that DPT worked, he said he was going to close the ticket. I told him no because the personal isn't working. Which I am guessing he has no idea how to fix it. I am thinking of just closing the ticket and opening a new one. Roll the dice and see if I get someone better?