this post was submitted on 22 Jan 2024
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The original was posted on /r/sysadmin by /u/Archdragoon on 2024-01-22 03:51:05+00:00.


Has anyone here used new Dell latitude 5440 with Windows 11 from last year? My end user faced a weird issue which the external virtual switch that bridge with WiFi adapter lost the IP address it received from DHCP server, in this case it's the Wireless router from the ISP. I asked her to try to connect to mobile hotspot but it still didn't get the IP address. If I asked her to remove the external virtual switch the laptop immediately get the IP address again. This laptop OS image is out of the box.

the combination of Hyper-v external virtual switch plus Zscaler client connector work fine on another laptop with Windows 11 like on my laptop but my laptop is Latitude 5330 which is 1 year older. still the WiFi adapter is the same Intel AX211.

What I find it strange is that the laptop with the problem was working perfectly fine at my house.

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