this post was submitted on 19 Jan 2024
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The original was posted on /r/sysadmin by /u/yejisooyah on 2024-01-19 09:06:57+00:00.


It’s able to send to everything but hotmail.

Device: Canon image runner advance

Things I’ve checked:

  1. Setup gmail as smtp by enabling 2FA and using app password.
  2. Job log says it sent but hotmail acc not receiving it.
  3. Used ISP smtp and domain email & password(still not working)
  4. Made sure network settings on mfp are correct (ip, subnet, gateway, and dns)
  5. Tried different ports: 25, 587, 465

This customer refuses to use gmail or any other email as an alternative. Refuses to use scan to folder.

This asshole told me if i can’t get hotmail to work he’ll change to a different company to scare me. I’m at a lost here. I could use some help if any. Thanks in advance.

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