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Question for the voip wizards among us. What is a good cloud call center software these days? great customer support is a must (zerobytes.monster)

submitted 1 year ago by [email protected] to c/[email protected]

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The original was posted on /r/sysadmin by /u/Content_Ad_508 on 2024-01-18 23:21:14+00:00.

We're expanding our call center department (team of 25-30 operators). Our previous call system (Helpdesk) was an absolute shite show which we had to endure for almost a year. Currently navigating the enterprise call enter software landscape and wanted to make sure we don't repeat the same mistake.

What are the top cloud-based call center solutions worth checking out these days?

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