this post was submitted on 13 Mar 2024
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The great promise of the cloud was to outsource sysadmins to be Microsoft and Amazon's problem.
At the cost of getting new sysadmins who are less numerous, but ask for more money, and best of all, you get to pay Microsoft and Amazon to train them!
Not only that, but it's no longer your problem when its in the cloud. You can blame the cloud for everything!
"Yeah we're familiar with this ~~issue~~ design, and have opened 17 support requests and upvoted 5 user voice posts to Microsoft about it. But hey we have this workaround that is not maintainable that you can use meanwhile"
That absolutely was a huge part of the marketing pitch, but as one who supports his company's cloud infrastructure...
Lol. Rofl. Lmao even.
Maybe that works for places that don't have heavy tech needs. Maybe.
Sounds oddly familiar. Cloud ops at an msp BTW
It's almost like marketing makes it sound like it's a fully-managed, worry-free service where users can just call up Bill Gates himself instead of hundreds of management portals someone has to babysit.
They said that about computers going to make books disappear forty years ago… They never printed so many books that attempted to explain how those damn computers worked!
Microsoft when you don't pay out the ass for support: