this post was submitted on 12 Mar 2024
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Neat. I was aware of Heroic before, but I haven't heard of this. This does change the equation for me, because now there's a data point that GOG can use to see where my money's going and how they can get more of it. What can you tell me about their refund policy? Are the results on ProtonDB just as reliable for GOG versions as they are for Steam versions of games? Does Heroic pre-compile Vulkan shaders the way that Proton on Steam enforces it? Whatever answers you don't have, I can do some of my own homework, but I'm intrigued now.
You can refund any purchase within 30 days. There are no restrictions on playtime, since GOG can't feasibly control that.
You can get your refund either as store credit or to the payment method you used, however store credit is usually processed much faster.
I can only vaguely answer this by saying the games that I tried (mainly indie games like Dead Cells and One Step from Eden) worked flawlessly.
Heroic Games Launcher has a Mastodon presence, so you can ask them there! https://mastodon.social/@heroiclauncher
Thanks a bunch. If I get the answers I'm looking for, maybe GOG will be my go-to.