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From the view of a small team that actually paid for GitLab Bronze: Their pricing is a mess and they keep changing things. We went with GitLab at first, Bronze tier, everything was great.
Then they removed Bronze tier (which was $4 per user per month) and only offered a premium tier from then on, $20 per user per month. Which is insane if you look at GitHub pricing.
So instead of paying that much we went with the free tier afterwards. Then GitLab limited free tier repos to 5 users max. Which was yet again annoying and we had to act on that.
In the end the company moved to GitHub, all we wanted was a stable solution we pay for and be left in peace. GitLab kept messing with things and wasting developer hours (Damn meetings with management). GitHub still has a $4 per user per month tier, GitLab.. wtf.. just raised the price again to $29 per user per month. Are they insane?
As a user, I have to say gitlab isn't exactly top tier, either.
We use a selfhosted instance at my company and it a) eats resources like a badly configured Bitcoin miner and b) keeps not only changing it's UI, but also puts 8000 different things in it.
Yeah, I have no clue how they make software that's so damn inefficient.
Don't even get me started, for example I bought a personal license from Jira (Atlassian) to run on my Linux server. Tiny university project, 5 users (with no one using it most of the time) and the thing ate up all my memory and used half my CPU cores just by idling. That server also hosted Minecraft, which used less resources than that..
Jira suffers from the problem that you can configure almost everything. Pouring that into an efficient data structure (in memory and in SQL) is almost impossible, so it always has to do tons of overhead.
I feel like ironically this freedom to adapt it to you needs makes it not only slow, but also unusable, because every bullshit business requirement gets some artefact in Jira. Even though 95% of the workflows look exactly the same in practice.
Software is a gas.
I haven't run into the resource issue (running in docker), but yeah I wish I could turn off some UI features. We never need to upload designs so why do I have to look at it on every issue?
You can turn off features by default! Check your gitlab.rb and you will find even more stuff they have bundled in there that is off, like a matter most server 😀
When I looked some could be disabled and some couldn't 🤷
I'm not a devops engineer I only play one when no one else is willing.
I'm forced to agree, GitLab's pricing could be easier to understand and more competitive.
I haven't ran into the 5 user limit; I suspect that's not a limit of the self-hosted version. I will say it's a pain to get a clear understanding of what is available and what's not on the free edition when self hosting... also there are 2 free editions (community and unlicensed enterprise) now which adds to the confusion.