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People who work in food service or customer service: What’s the dumbest thing a customer ever insisted was “the law” or “illegal”? (discuss.tchncs.de)

submitted 2 years ago by [email protected] to c/[email protected]

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Brought to you by my discovery that some people think that “the customer is always right” isn’t the slogan of a long-dead department store, but rather it’s an actual call the cops law.

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[–] [email protected] 54 points 2 years ago* (last edited 2 years ago) (1 children)

Does working as a security guard and having the company that contracted your company trying to get you to basically be their own personal police force count? I worked for a security company hired by Longs and the loss prevention manager of the Longs kept trying to get us to do things that, in California anyway, are illegal as a security guard. Such as digging through someone's personal belongings. We can ask to look inside, but not touch, and we really can't force them to comply. We could not arrest people. We couldn't have weapons (not even allowed to carry a pocket knife while on duty with our guard cards). Little Napoleonic complex motherfucker didn't care. He would insist that it was legal and we would just tell him to talk to our boss because he isn't our supervisor, manager or even part of our company.