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How are in-store pickup sales tracked for revenue? (lemmy.world)

submitted 10 months ago by [email protected] to c/[email protected]

7 comments fedilink hide all child comments

So, obviously, if you go to a brick-n-mortar store and buy something there, it counts as a sale for the store, with stores that don't get enough sales often closing. But if I order something online from, say, Best Buy and pick it up in store, how is that tracked? Does it count as a sale for the store, even though I didn't actually buy it there? If not, do companies use a separate metric (ie this store doesn't get as many sales, but people still come in to pick up stuff, so we'll keep it open)?

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[–] [email protected] 12 points 10 months ago (2 children)

I'd guess it depends on the chain. I know of one retailer where a store pickup would count as an in-store sale, which gave revenue to that particular store. This applied even if the in-store pickup required the item to be shipped to the store first

[–] [email protected] 4 points 10 months ago* (last edited 10 months ago)

That makes the most sense to me. The employees have to receive, process, package and deliver that to a person, which is pretty in store heavy.

[–] [email protected] 2 points 10 months ago

This is how it happens for most large retailers from what I can gather. You can subtract that from the sales pretty easily though, it would be in the monthly sales reports and we even had a way to figure it out on a daily basis with the comptroller.