this post was submitted on 07 Oct 2023
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Saw a news story people about people getting arrested for at Wal-Mart for forgeting to scan one item (midwest.social)
submitted 1 year ago by [email protected] to c/[email protected]
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[–] [email protected] 26 points 1 year ago* (last edited 1 year ago) (6 children)

I don't use self checkout anymore. Here's why

  • The scales. I bring my own bags and you have to tare the scale against your bags before you can start scanning and it only works right about ⅓ of the time. So someone has to come set it for me.
  • If I don't bring my own bags inside, my only option at self checkout is plastic. Paper bags are offered by cashiers. I like to know my bags can actually be recycled.
  • Self checkout is constantly populated by old folks who would have had IE jam packed with garbage toolbars 15 years ago. They can't work self checkout any faster than they could have waited in line.
  • There is a 25 item limit. I see people with 40+ items in self checkout all the time. It just bogs down what used to be a fast thing.
  • Finally, the biggest reason I stopped using it is because part of the cost of my groceries is to have a worker to ring me up and another to bag my stuff. By using self checkout, I'm saving the store owner money. I am being the customer and the worker. This is my way of fighting back. If the cost of my groceries is going up, I'm going to make sure that someone else has that little bit of extra job security. If we all stop using self checkout, they have to keep more cashiers on hand. I don't think I have to explain how more people having more available hours to work is a better societal alternative.
[–] [email protected] 9 points 1 year ago* (last edited 1 year ago) (2 children)

There is a 25 item limit. I see people with 40+ items in self checkout all the time. It just bogs down what used to be a fast thing.

Where? Self checkout isn't express checkout. I don't think express checkout has been a thing for 5+ years.

Edit: Lol also I appreciate this as a major reason you don't use self checkout. That's completely fair:

Self checkout is constantly populated by old folks

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago)

The shop-rite in my area has both express (10 items or less) and regular/no-limit self-check outs.

[–] [email protected] 1 points 1 year ago (1 children)

Depends on the region. At least here in the states there are plenty of stores where the self checkout at Walmarts have signs saying <=25

[–] [email protected] 4 points 1 year ago* (last edited 1 year ago)

I don't think I have to explain how more people having more available hours to work is a better societal alternative.

It's only better if a human cashier can do the job better. Otherwise, you're just making humans do money-work as an excuse to give them more hours.

For example, I could do everything at work on a pad with a pencil instead of using a computer. I would certainly have more hours!

The reason why that sounds insane is because everybody recognizes that using a computer is much faster and more efficient, so you should use that instead.

[–] [email protected] 2 points 1 year ago (1 children)

I don't recall there being a item limit. Which is unfortunate because the people who have boatloads of carts and their carts already loaded. They're the most fucking slowest ever that they even give old people a run for their money. Slowly raising items to scan. Slowly putting them in bags. Slowly paying. Slowly moving the fuck out of the way as they try navigating a heavy cart with all of the junk that they'll barely like as soon as it gets home.

Fuck them.

[–] Ookami38 1 points 1 year ago (1 children)

There used to be pretty clear signage about item limits that were ignored anyway, and now they don't have real cashiers, so the item limits either doesn't or functionally doesn't exist.

[–] PM_ME_FEET_PICS 1 points 1 year ago

Walmart self checkouts never had item limits like that.

There is a hard coded limit where you have to pay after 150 items though.

Some stores employed a limit of 25 or less at self checkouts during COVID but corporate advised that those should have been removed by now.

The self checkout is not an express lane.

[–] [email protected] 1 points 1 year ago

Man, we have some space age self checkout compared to what you have