this post was submitted on 20 Sep 2023
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Games

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[–] [email protected] 77 points 11 months ago (4 children)

WoTC, Reddit, Twitter, now unity. All made changes that their user base said they wouldn’t like, made the changes anyway, then lost a bunch of users. There must be some new business Guru telling everybody to piss off their customers

[–] [email protected] 47 points 11 months ago* (last edited 11 months ago) (2 children)

Unfortunately, they all seem to be working from the techno-feudalism playbook. It started when tech companies realized they could make more by making us rent software instead of selling it to us, and it’s spread.

[–] [email protected] 30 points 11 months ago (1 children)

Techno-feudalism sounds cooler than enshitification and way cooler than what it is.

[–] zzzzz 15 points 11 months ago (1 children)

Enshitification is the journey, techno-feudalism is the destination.

[–] [email protected] 1 points 11 months ago

Can't wait for some bootlicker to name himself "techno-feudalist knight" in linkedin.

[–] RatherBeMTB 13 points 11 months ago

Fucking Adobe was the first one to rent their suit of applications. It has been downhill from there, even smartphone apps want to rent access these days.

[–] [email protected] 18 points 11 months ago

piss off their customers

At least for Reddit and Twitter, the users are not the actual customers. The ad companies are the customers.

[–] [email protected] 18 points 11 months ago (1 children)

we're not their customers, we're the product they sell.

[–] [email protected] 11 points 11 months ago (1 children)

Can't sell a product that isn't using the site any more.

[–] [email protected] 6 points 11 months ago (2 children)

People are still using Reddit and Twitter, and they will continue to do so unless something truly catastrophic happens.

[–] [email protected] 1 points 11 months ago (1 children)

People are still using MySpace, Tumblr, and FARK. What's your point?

[–] [email protected] 1 points 11 months ago (1 children)

Then which "product that isn't using the site anymore" were you referring to?

[–] [email protected] 1 points 11 months ago

Those sites are still dead, given how low the population is. MySpace still exists, but it doesn't really have an audience. And you can't sell ads without an audience.

[–] [email protected] 15 points 11 months ago* (last edited 11 months ago) (2 children)

Pretty sure Elon was first to the key, and the rest have followed suit.

In seriousness, though, the primary driver is the VC tap slowing down significantly and forcing long term business strategy to lean much harder into its existing opportunities vs. planning for periodic cash infusion from investors. A lot of these businesses never had to set themselves up for success in the absence of that capital, and it's led to bad practices and product strategies.

[–] [email protected] 6 points 11 months ago (1 children)

This is the real answer. The low interest money train has left the building and these companies are scrambling to meet their feduciary duty

[–] sugar_in_your_tea 7 points 11 months ago* (last edited 11 months ago)

Yup, the old mantra was:

  1. Hype product
  2. Get users
  3. ...
  4. Profit?

They might experiment with ads and subscription tiers, but the real focus is always on getting users. Look at YouTube, AFAIK, it's still not profitable (or if it is, it's barely profitable), and not for lack of trying over the past few years. Yeah, sites like Reddit and Twitter are cheaper to run, but there's still a ton of overhead and ads aren't as profitable there.

Now investors want to see a return, and it's just not happening.