this post was submitted on 08 Jan 2025
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Steam Ate Microsoft's Lunch On PC, It's About To Do The Same On Handhelds (kotaku.com)
submitted 18 hours ago by [email protected] to c/[email protected]
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[–] [email protected] 16 points 14 hours ago (1 children)

Give Steam/Valve enough power and it'll do the same.

Valve has tons of power. Like, a lot. They seem to (for the most part) wield it responsibly. They're certainly not perfect but time and time again, given the choice, they choose to do the right thing. Look no further than the Steam Deck.

Imagine how easy it would have been to ship it with Windows. But they went through the pain-staking and expensive process of creating Proton and making everything work super smoothly on a completely open-source OS, and even funding the developers of said OS. Sure, they needed something to distance themselves from Microsoft but imagine how easy it would be for them to lock down the OS so that you could never leave Steam or install any competing stores or make any modifications. Or they could even create their own OS/ecosystem like XBOX and PS do.

Imagine how easy it would have been to be like every other OEM and glue it together and solder everything to the mobo and make it completely unrepairable/unupgradeable. Instead they gave it a removable back and updated it to use torx screws and partnered with iFixIt to ensure longevity out of respect for their consumers.

Imagine how easy it would be to just ignore Denuvo and EULAs and 3rd party accounts, but they force publishers to list them.

They also have an excellent track record for customer support.

[–] [email protected] 5 points 10 hours ago (2 children)

They also have an excellent track record for customer support.

Their customer support actually used to really suck. They made a concerted effort to improve it.

[–] Sixtyforce 2 points 6 hours ago (1 children)

More like the EU made them.

[–] [email protected] 3 points 6 hours ago

Australia made them offer refunds thanks to our consumer law.

[–] [email protected] 1 points 9 hours ago

Well I did speak in the present tense.